The service department was fast and the service was
Excellent. The service rep was very informative. Will be back for all of my service needs.
Excellent. The service rep was very informative. Will be back for all of my service needs.
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by ALADABNEY0
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
Xtreme Nissan responded
Hi Aladabney0, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations!
I was very happy when I left the dealership.
Khalil and Eldridge both did a great job with meeting all my needs.
Khalil and Eldridge both did a great job with meeting all my needs.
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by Jemisonrhaina
Oct 04, 2024 -
Xtreme Nissan responded
Jemisonrhaina, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
As always, per usual, the service team at Nissan Extreme
were great. Esp. Andrew and Jason Thank for the great experience.and a shot out to the person who sold Me the car, Otis, he saw Me at the service dep
were great. Esp. Andrew and Jason Thank for the great experience.and a shot out to the person who sold Me the car, Otis, he saw Me at the service dept. came over to make sure I was good. Great customer service.
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by Nanita Jones
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Xtreme Nissan responded
Hi Nanita Jones, thank you for taking the time to leave a review. We are thrilled to here you are so satisfied with our employees here at Xtreme. We appreciate your business and look forward to seeing you again in the future!
I bought tires a couple years ago and the salesman said
he ordered them but then when it was time to go and have them put on. He was no longer there. So my money was lost and they kept $601 plus tax. Never
he ordered them but then when it was time to go and have them put on. He was no longer there. So my money was lost and they kept $601 plus tax. Never got my money back and the owner never called me after my constant trying to reach out. I went back for oil changes and Jason was the best with everything. I just never got my new tires that I paid for years ago.
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by CHANTEALVAREZ504
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andrew
Oct 02, 2024 -
Xtreme Nissan responded
Dear Chanteal, First we'd like to thank you for servicing with us. We hope you are enjoying your vehicle! Anything that is owed to a customer would be listed in your contract paperwork as well as on the digital copy here at the dealership. This prevents customers from having issues should their sales representative not be available at their return. If you paid for it, our service department would have record. Our Sales Dept can easily pull up your purchase to see what is listed on the 'We Owe' documentation. If you have any questions, please give me a call or email. Thank you!
Brittany Shankin
Owner Loyalty Manager
504-245-5900
brittany@xtremeautomotivegroup.com
I don’t know his name in the service department is very
professional and friendly.
professional and friendly.
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by LILMSDAGO2000
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Xtreme Nissan responded
Lilmsdago2000, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Xtreme Nissan. We're looking forward to your next visit with us!
Jason always makes sure my truck is right ….
. and I’m so thankful for him
. and I’m so thankful for him
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by Kenna
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Xtreme Nissan responded
We are thankful for you too, Kenna! Thank you for choosing Xtreme. We appreciate your business more than you know.
Jason has always been on point when it come to explaining
what is wrong and what needs to be done next.
what is wrong and what needs to be done next.
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by kimyoney2
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Xtreme Nissan responded
Kimyoney2, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Had to return my car after the last two oil changes.
1st forgot to rotate the tires. The app informed tires haven’t been rotated. 2. Forgot to reset the oil change notification. Alert comes on needs
1st forgot to rotate the tires. The app informed tires haven’t been rotated. 2. Forgot to reset the oil change notification. Alert comes on needs oil change. Then immediately the A/F ratio (b2). Actually not even sure the oil was changed. Nissan App didn’t update. Just awesome something was wrong with the app.
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by MOTIONS_UNSAID.0N
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I think his name is Albert sits up front
Sep 29, 2024 -
Xtreme Nissan responded
Hi there Motions Unsaid. While we appreciate your praise for our Service Advisors, we are upset to hear you aren't happy with our Technicians. Please give us the opportunity to hear your situation out fully. Please contact 504-245-5900 to speak directly with our Service Manager. Thank you!
Jason and Albert are really nice, professional and the
face of the organization. Further I don’t think those that are providing service for your vehicle are effective at all. Had to return the care twi
face of the organization. Further I don’t think those that are providing service for your vehicle are effective at all. Had to return the care twice after an oil change. 28k miles then the engine light comes on immediately simultaneously with the change oil and filter only maybe 700 or few more miles after an oil change. The A/F ratio $966 sounds like something is a bit fishy!!
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by MOTIONS_UNSAID.0N
Verified Customer
Verified Customer
Other Employees Tagged:
Albert great guy
Sep 29, 2024 -
Xtreme Nissan responded
Hi there Motions Unsaid. While we appreciate your praise for our Service Advisors, we are upset to hear you aren't happy with our Technicians. Please give us the opportunity to hear your situation out fully. Please contact 504-245-5900 to speak directly with our Service Manager. Thank you!
Jason was nice and very , patient,professional and
helpful and answer my questions.I would rate him 5 stars. The other employees were kind as well I would recommend my family ,and friends to this deal
helpful and answer my questions.I would rate him 5 stars. The other employees were kind as well I would recommend my family ,and friends to this dealership because the service I receive was great.
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by CHANE2THOM
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2024 -
Xtreme Nissan responded
Hi Chane2thom, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!