Jason Nelson | Page 8

Academy CDJR responded

Hello, I know our sales manager, Daniella, already spoke with you regarding your experience with us. It seems like you have her number now, so please message her with any comments or concerns and she will be sure to get the situation taken care of. We apologize for your experience with us, but hope that we can make it up to you.

Academy CDJR responded

Thank you for your feedback! We're happy to hear that your experience was overall positive. It means a lot to us that you would recommend us to others. We look forward to welcoming you back whenever you need us, and we appreciate your trust and support!

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Jason Nelson and Jordan Russel were helpful in guiding you through your decision to purchase a 2021 Jeep Renegade. It’s always our goal to make the car-buying process as smooth as possible, and it’s great to know they were able to assist you. We hope you enjoy your new Jeep, and we look forward to serving you again in the future!

Academy CDJR responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team consistently provides you with helpful, polite, and professional service. We truly appreciate your kind words and are grateful for your trust in us. It's always a pleasure to take care of you, and we look forward to continuing to provide excellent service every time you visit!

Academy CDJR responded

Please reach out to our General Manager, Adam Arredondo regarding this situation. His email is adam.arredondo@drivechariot.com or you can reach him at 765-415-4101.

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team was friendly, accommodating, and worked with you to find a monthly payment that fit your needs. We’re excited that you decided on a lease, and we look forward to helping you again in the future. Thanks for choosing us!

Academy CDJR responded

Thank you so much for the positive feedback! We’re thrilled to hear that you’ve had great experiences with both our deals and service department. Taking care of our customers is our top priority, and it’s wonderful to know we’ve been able to meet your expectations. We look forward to assisting you again soon!

Academy CDJR responded

Thank you so much for your detailed feedback! We're so happy to hear that Michael and Bob provided you with a welcoming, friendly experience and helped you find the perfect 2025 Jeep Grand Cherokee L Limited. It’s also great to know that Bob even shared his chocolate with you — now that’s going the extra mile! We do apologize for the extra wait after the paperwork was signed. While it was out of Michael and Bob’s hands, we truly appreciate your patience as we made sure everything was perfect for you. Your satisfaction is important to us, and we’ll continue working to make the process even more efficient moving forward. Thank you for choosing us, and we hope you enjoy your new Jeep! We look forward to assisting you again in the future.

Academy CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a smooth experience from start to finish, and that you felt like part of the family throughout the process. It’s great to know that the trade value and service met your expectations. We truly appreciate your trust, and we look forward to working with you again in the future!

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that the buying process was easy and quick for you. Providing a smooth and hassle-free experience is our top priority, and we’re thrilled that you were satisfied. We appreciate your trust and look forward to assisting you again in the future! Please let us know what we can do to receive a 5-star visit from you.