Jason Mummau

They were a convenient location. Good customer service. Competitive pricing. Good communication nice warranty with powertrain with oil changes at 5000 miles. . Good customer service. Competitive pricing. Good communication nice warranty with powertrain with oil changes at 5000 miles. . More

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Great purchase from start to finish. Professional and very accommodating for our needs. Looking forward to our relationship taking care of our truck. Professional and very accommodating for our needs. Looking forward to our relationship taking care of our truck. More

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The customer service was the best and would return to purchase another vehicle. Great staff purchase another vehicle. Great staff More

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My family had an amazing experience with Chapman Ford, beginning with the sales team, and ending with the finance department. It’s a good group of people contributing to a wonderful experience for the con beginning with the sales team, and ending with the finance department. It’s a good group of people contributing to a wonderful experience for the consumer. More

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It was a good experience. John Hatzis and everyone I worked with was excellent. John John Hatzis and everyone I worked with was excellent. John More

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Aaron was an excellent salesman. Very patient with my two kiddos and very responsive through text! Very patient with my two kiddos and very responsive through text! More

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Recently left a review without noticing the ford transit I was sold with an oil leak. Aaron did a fantastic job and i recommend him 10/10. BUT I purchased a vehicle on Thursday afternoon , drove it on highw I was sold with an oil leak. Aaron did a fantastic job and i recommend him 10/10. BUT I purchased a vehicle on Thursday afternoon , drove it on highway Friday , sat the weekend , drove Monday highway , and noticed rainbow spots on Tuesday with the rain. So I’m sure it was leaking day of sale and only noticed Tuesday. I was sent a video after bringing this up, undercarriage looked dry in video and I am to take care of it on my own. Thank you for standing by your product and work that was “just inspected” More

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I highly recommend Chapman Ford of Lancaster. I purchased my 2020 Ford Edge from Chapman and they made the process effortless. I use to dread going to dealership and all the high pressure tact I purchased my 2020 Ford Edge from Chapman and they made the process effortless. I use to dread going to dealership and all the high pressure tactics but you will not experience that with Chapman. I use them for service and they made it easy to schedule, they keep you updated and everything is always your choice. Thanks Chapman for making dealing with my car a breeze! And bonus, love my car❤️ More

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Alvonte Addison is an awesome guy, salesman and friend! Since he did my first sale in 2020 , he remains my go to at the dealership. He follows up after the sale and continues to check on how I’m doing wit Since he did my first sale in 2020 , he remains my go to at the dealership. He follows up after the sale and continues to check on how I’m doing with my vehicle. My recent purchase was again made simple and enjoyable. He never made me feel pushed or rushed ! He has always made me feel like I’m the most important customer!! More

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5 STAR EXCELLENT CUSTOMER EXPERIENCE! I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and vi I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and videos. A quick and satisfying negotiation led me to fly up to complete my purchase! I was greeted upon arrival like an old friend and took a test drive. Exactly as described! My sales rep, Anthony, was extremely knowledgeable about the vehicle and guided me through the sales process beautifully! Jared in finance made the paperwork amazingly smooth and quick! I arranged to have the car transported back to Florida and the GM, Jason, could not have been more helpful throughout the entire purchase transaction. The facility was beautiful and ll staff were kind, friendly, and sympathetic to my having to get back to Harrisburg to catch a flight back to FL! I cannot say enough good things about this dealership and the amazing staff! I was treated like a bought a new $150K vehicle, not my $16K used car! Kudos to General Manager Jason Mummau's leadership for creating a confidence inspiring and caring environment and staffing with professionals who are product and process knowledgeable, kind, courteous, and professional! If you would like to purchase a vehicle from a dealership with INTEGRITY, go to Chapman Ford in Lancaster!! It was TOTALLY WORTH MY TRAVEL TIME AND EXPENSE TO BUY FROM CHAPMAN!! More

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