Jason Mays

Poor customer service service & sale I recommended going to different place don’t become a victim of there service to different place don’t become a victim of there service More

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If I could give negative stars I would keep this short and sweet so I don't stress anymore about it since NOTHING but denial will be done. I am sooooo happy I decided not to get a new car with these peopl and sweet so I don't stress anymore about it since NOTHING but denial will be done. I am sooooo happy I decided not to get a new car with these people today after really considering it spending time with a salesman while waiting, because I don't want to do business of any kind with them EVER AGAIN I went into this location to get an oil change and left with a chipped window I brought it to the attention of the person that was helping me (Glenn) he looks at it and says "Well how many miles are on it?"...ummm why does that matter?? After that question I immediately asked for a manager cause xxx? So this useless manager Jason comes over to my car and I told him what was going on pointed out the chip and he says well that's inside... UM ok? Did a worker not get inside my car to take it to be serviced ? Then he says we didn't touch your window um so how is the window rolled up if I came in with it rolled down? He made absolutely no sense at all I see if the chip was on the passenger side window where no one was but it's on the driver's side window and workers 100% were near it and working around it. So instead of hearing this bone head trying to convince me that no one touched my window I asked for a higher up so here comes GM Abby... seemed like she was going to have an idea how to help or offer something she asked Jason how much would it cost to replace something like that he said "I'm guessing around $400-$500" then her concerned face left quickly & NOPE she agreed with him that there was no way it could have been one of her workers. UNBELIEVABLE I asked her if we could do an incident report or have something in writing she said "sure you could write something" We go into Jasons office they tried giving me a blank piece of paper out of the printer for me to write something but also mentioned they wouldn't sign anything so xxx is the point of me writing anything? And what kind of company doesn't have a legit incident report to fill out? She said they have one but it's for legal. Well, if something is going to cost me $400 to $500 sounds like small claims which is legal. She did not offer an incident report for me to fill out. I mentioned to her that I should not be stressing so she didn't want to go back and forth with me she seemed to genuinely care about my medical situation I give her that, but she was not helpful at all with the issue her people caused. Jason was still trying to convince me until the very end that no one could have done that to my car I asked him were you there? were you the one working on my car he said no I said Well how do you know what could have happened? So, I asked to speak to the person that worked on my car took him 5-7 mins to get (coach) him to say nothing happened as soon as he came in the room, I told him why I requested to see him he had the most dumbfounded look on his face HE ALREADY KNEW WHY I ASKED HIM TO COME IN THE ROOM he was coached and a bad liar... I will not add his name simply because he is not management and cannot help the situation. I'm going to end this here because I don't want to waste any more time with these terrible people. Just know if you are going to get your car serviced here be sure to take a very detailed video and or pictures of your car. Or just take it somewhere else I know I will be from here on out. More

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The way this guy speaks to and treats to his employees is ridiculous. I will never let anybody I know work for him. What a horrible company and place ran by somebody even worse. Horrible person and definitel ridiculous. I will never let anybody I know work for him. What a horrible company and place ran by somebody even worse. Horrible person and definitely deserves to be fired! More

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Get your ducks I row. Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service de Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service department really bad. After service your car is in the ally Just go get your car its in the alley between the buildings. Just have to say. Run !!!! More

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Took my car here for an oil change and inspection. They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued it shut hoping I wouldn’t check. Then they just put a new plug in it after knowing they stripped the threads in the pan and that wouldn’t solve the problem. They also broke my dipstick which I went ahead and replaced on my own. I take my car here every year for inspection as well and they always try to fail it hoping I will give them money to fix it. This year they tried to fail it by saying my heat didn’t work (which it does) Luckily I know about cars. If you don’t, I wouldn’t go here you will get scammed More

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Had a squeaky spring in roof of brand new Wrangler I just bought. He took care of issue quickly and rode along with me to make sure the problem was corrected. just bought. He took care of issue quickly and rode along with me to make sure the problem was corrected. More

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