Jason Lewis

Customer dissatisfaction seems to be their specialty. I dropped off my car with a check engine light on Thursday and received a call on Tuesday that my car was done. I picked up my car at 8:00 and drove I dropped off my car with a check engine light on Thursday and received a call on Tuesday that my car was done. I picked up my car at 8:00 and drove two miles down the road and the light came back on, turned around went back and Jason said that they would get it right in and I should be out of there in an hour. seven hour later the car was still not fixed. At that point I decided that the service department was completely incompetent and took my car. As it turns out the only thing they did was clear the code on the first go around and never did any troubleshooting to find out why the light had come on. Not only is that lazy but it puts the customer and the vehicle at risk. That in a nutshell is how much they care about their customers. One last item when I dropped my car off it was clean and when I picked it up it was another slap in the face as my car was filthy. I can't imagine why GM allows such substandard practices to take place in their dealership network. I will never go near this dealership again ! More

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I would not recommend the service department. I have a noise coming from the drivers side window especially at higher speed. I made an appointment for Jenkins Chevrolet to diagnose the problem wh I have a noise coming from the drivers side window especially at higher speed. I made an appointment for Jenkins Chevrolet to diagnose the problem which they suggested replacing the weather stripping around the window. Brought my car back in for another scheduled appointment for them to replace and after 6 days the weather stripping was finally replaced. This did not fix the issue at all and still getting a loud noise. I’ve tried contacting Jenkins Chevrolet multiple times through phone calls and text but have not received a call or text back. More

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