Jason Kreide

We trusted the service department to fix our car and it ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coinc ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coincidence” and took no responsibility. It was a $20,000 car we bought only three months ago. We paid them hundreds of dollars and didn’t even receive a refund for the poor service we received. We eventually had to trade in the car because it was a lost cause and lost thousands of dollars. More

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Everyone was friendly and making sure we were taken care of. Everyone at the dealership was very friendly and checking on us to be sure we were being taken care of. Our Sales person John Harper was knowledgeable Everyone at the dealership was very friendly and checking on us to be sure we were being taken care of. Our Sales person John Harper was knowledgeable and very friendly and helpful. I would gladly recommend him and the dealership to my friends. More

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Dave Duggins is a huge asset to your dealership When my husband and I came in to take a quick peek at a 2019 AWD used Charger we were lucky enough to have Dave approach us. Super laid back and not p When my husband and I came in to take a quick peek at a 2019 AWD used Charger we were lucky enough to have Dave approach us. Super laid back and not pushy. We were not going to buy a car that day but he still hopped in the back of our 2015 Charger Rallye and went out to the back lot to see if the car we came to see was in the bull pen. It was not there. We shared what we were interested in and he called us the next day because he found the car. We came in to drive the car but did not like that particular car. It was pretty tattered, like the last owner really didn't care much about it. We arranged to drive an AWD Challenger. I got very ill that week. He was perfectly patient. We drove the Challenger. Beautiful car, but not for us. We ended up with a dealer trade being brought in. It is just what we wanted. The best part of all of this? Dave customized his care to what WE needed. We needed to spend as little time as possible at the dealership. We took care of 90% of our deal by text. Perfection! I'll be honest, my last purchase at Lithia Dodge Medford 12/2017 of a 2018 Jeep Cherokee was NOT GOOD and then last year this dealership lost another sale to us by being pushy and not listening to our needs and following through. There are several employees there that treat the guests like they are total morons, Dave is NOT one of them. On delivery day we found a couple minor issues with the car that are set to be remedied. The paperwork was ready when we arrived for signatures. I'm totally satisfied with our experience this time. Thank you, Dave, for providing the precise experience that WE needed. You rocked it. At this very moment we are driving our brand new gorgeous purple 2019 AWD Dodge Charger to Portland for a weekend of fun. You're a pleasure to your clients and a treasure to Lithia Dodge Medford. More

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Great Every one was awesome from David Duggins to Mike in Finance to Jason Kreide in Service. I would recommend these guys to any one who wants buy a new ca Every one was awesome from David Duggins to Mike in Finance to Jason Kreide in Service. I would recommend these guys to any one who wants buy a new car. More

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Satisfied with service. No additional information is needed. Service was as requested. I will bring my truck back when it needs additional service. Thank you. with service. No additional information is needed. Service was as requested. I will bring my truck back when it needs additional service. Thank you. More

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Sales and Service Great TEAM, thanks. Especially Steve Laybourne. Both the Sales and Service TEAM treat me with courtesy and respect and they always get it done right t Great TEAM, thanks. Especially Steve Laybourne. Both the Sales and Service TEAM treat me with courtesy and respect and they always get it done right the first time. More

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Great experience Couldn't find a better price in town. Recommend buy you next new or used vehicle from this store. Just ask for steve Sues or Jose Cruze and they will Couldn't find a better price in town. Recommend buy you next new or used vehicle from this store. Just ask for steve Sues or Jose Cruze and they will make sure its quick and easy. David Crofton in finance did an exceptional job. More

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consideration for urgent/critical situation My new Jeep stranded me in an intersection in Ashland, Oregon requiring an immediate tow. After arrival to Lithia, Jason responded to correct the prob My new Jeep stranded me in an intersection in Ashland, Oregon requiring an immediate tow. After arrival to Lithia, Jason responded to correct the problem hoping to get me back on the road. He and Steve, the service technician did everything to get me back on the road. I appreciated their determination and professionalism to get the situation resolved. Thank you! Bob Griffin More

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New car false alarm The check engine light came on in my brand new car right before Thanksgiving. Lithia was able to get me right in for service, and even found me a rent The check engine light came on in my brand new car right before Thanksgiving. Lithia was able to get me right in for service, and even found me a rental car so I wouldn't be without a vehicle over the holiday weekend. Fortunately, the problem was easily fixed, so I got my car back the same day! More

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It was good, not that long of a wait! I have always loved the service at Lithia Dodge. I love LOVE MY CAR!! Service was great, and they helped me and got me in and out for my oil change. T I have always loved the service at Lithia Dodge. I love LOVE MY CAR!! Service was great, and they helped me and got me in and out for my oil change. Thank you!! More

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