Jason Jenkins | Page 3

The sale representative was very nice and welcoming. However, I think she still needs to learn more about the vehicles and its features. I was fortunate to be able to work with another sale representati However, I think she still needs to learn more about the vehicles and its features. I was fortunate to be able to work with another sale representative, Jason, and he is phenomenal. He was able to answer more questions and was very knowledgeable about the vehicle. He showed me features I did not even know the car had. More

by GQUIROZ93 Verified Customer Verified Customer

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PLEASE READ THIS CAREFULLY AND EXCUSE ANY TYPOS AS ITS FRUSTRATING FOR ME TO EVEN TYPE THIS. As a buyer you have to be careful, because at the beginning things goes well but once they have sold the vehic FRUSTRATING FOR ME TO EVEN TYPE THIS. As a buyer you have to be careful, because at the beginning things goes well but once they have sold the vehicle to you what they give you confidence on all changes. Also you must ensure if you want something to get in writing from them and ensure you have put a deposit regardless of if they tell you its ok, because they will sell your vehicle to someone else as long as they get more money for it. They put me in a huge bind where i had to wait additional 2 plus months and sold the car i was told i could come and get it from a cancelled ordered and ended up selling to someone else because they could make more money. So be careful. Also 2nd time got put on a bind as when purchased a vehicle i clearly asked them to give me details of extended bumper to bumper warranty coverage, which than was informed its not a big deal i can do that anytime within 30 days after purchase. Day i bought it was told it should be all ok as long as i get back on Saturday. When called had closed by 3pm so they would take care on Tuesday and that day no one calls whey they knew i wanted to get the coverage offered to me before it not available. After all even though it was there error on not communicating directly on my cell# as asked to put me on bind and say they can't give me coverage that was offered i would have to go to my local dealer. Again, money is what they blamed that until is not paid. Which i offered them a CC as informed i can pay that way to bind it but assured its all ok, but later when things go misleading, they won't care. Its truly not fair for us as customer so we very CAREFULL. Dee, was definitely careless in ensuring to call or communicate with Salesperson even and i would say same goes for Sales rep as well to ensure they got my coverage binded when he had my direct cell# as well. Sorry LandRover Bluff City but i tried to work things out to help. Money was not a issue it was all about time as you know this vehicle i ensured to secure with deposit and even Paid cash fully close to 150K no finance to be put on this spot. If you would tell me right, you will give my money back for this what i paid for i will be glad to do so...but you got your money and don't care now. I was asked to ensure if any issue to call you guys what's the point even to call after all this. I normally don't even give bad rating, but this was just very upsetting how they don't have no worries. Dee Specially could have gone above and spoke with Jason and ensure to get hold of me on my cell# when i gave OK to Jason to make sure its binded the extended coverage before it goes away. More

by bentonrelaxinn Verified Customer Verified Customer

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Jason was very knowledgeable and he explained all the features on our new Land Rover. Easy and quick buying and delivery process. Have reached out to us to offer further assistance if needed. features on our new Land Rover. Easy and quick buying and delivery process. Have reached out to us to offer further assistance if needed. More

by tabbmj53 Verified Customer Verified Customer

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Awesome experience. They treated us great and we were in and out in approximately 2 hours. They treated us great and we were in and out in approximately 2 hours. More

by kbaker15 Verified Customer Verified Customer

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The purchase process was pleasant. Lauren and Eric were helpful and accommodating. I appreciate their assistance. Lauren and Eric were helpful and accommodating. I appreciate their assistance. More

by VTOWN Verified Customer Verified Customer

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From the first time I set foot in the dealership, through the test drive and answering questions both in person and by phone, Jason Jenkins was extremely helpful and knowledgeable. He walked me through the the test drive and answering questions both in person and by phone, Jason Jenkins was extremely helpful and knowledgeable. He walked me through the ordering process and delivered the truck personally. Excellent experience all around. Love my new outbound More

by PEBER Verified Customer Verified Customer

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From beginning to end of transaction, everyone was so kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. More

by CINDYRUPIPER Verified Customer Verified Customer

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Excellent Overall Rating With Exceptional Staff Top To Bottom. This is Why My Family Return Year Over Year To Do Business With Bluff City RR. Bottom. This is Why My Family Return Year Over Year To Do Business With Bluff City RR. More

by carlperson Verified Customer Verified Customer

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THEY ARE TOTALY THE BEST IN EVERY WAY ! !!! THE DEALER , THE DEALERSHIP ,ALL THE PEOPLE ARE VERY NICE AND VERY PROFESSIONAL ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; !!! THE DEALER , THE DEALERSHIP ,ALL THE PEOPLE ARE VERY NICE AND VERY PROFESSIONAL ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; More

by jjones78 Verified Customer Verified Customer

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Sales and service at Bluff city Land Rover, Jaguar is top notch. This is my fourth vehicle form them and have always enjoyed the experience. I take service after sales seriously and at Bluff City they stan notch. This is my fourth vehicle form them and have always enjoyed the experience. I take service after sales seriously and at Bluff City they stand by this very concept. Until my next purchase, thank you. More

by isaacrodrigues Verified Customer Verified Customer

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