Jason Heronemus

Thanks to Pua and Jason at Street volkswagen! Pua was great helping me to find a car that I love, and she didn't make me feel pressured at all. I felt taken care of and listened to. Go and see P Pua was great helping me to find a car that I love, and she didn't make me feel pressured at all. I felt taken care of and listened to. Go and see Pua Crawford at Street Volkswagen if Amarillo More

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I have purchased 4 different vehicles from Street and Street Toyota. I am always treated with respect. The staff is very professional. Street Toyota. I am always treated with respect. The staff is very professional. More

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Joel Leimer was excellent. No pressure sales guy and new just about everything about the vehicle that we wanted to purchase. Jason Heronemus (that’s an awesome guy as well) No pressure sales guy and new just about everything about the vehicle that we wanted to purchase. Jason Heronemus (that’s an awesome guy as well) Also helped us with what vehicle we wanted to get and set us up with Joel. Dealership was clean and everyone was very friendly. More

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My wife and I considered selling our car to avoid having to interact with this dealership. If it weren't for the fact that we love our Golf GTI, we would have. We made an appointment with them when we firs to interact with this dealership. If it weren't for the fact that we love our Golf GTI, we would have. We made an appointment with them when we first purchased the car (from a different dealer). We wanted to have them look it over and the Apple Car Play wasn't working which was something that we wanted to have fixed. Upon arriving at my appointment time I was informed that the appointments do not reserve a time for my car to be seen and are "virtually meaningless except to allow [them] to anticipate the amount of people [they] expect that day." -employee This is extremely annoying as we live over an hour away from the dealership. I had to plead to have my car at least inspected before the trial period was up. I had to take time off work to bring the car in to get the Apple Car Play looked at and bring it in as soon as the dealership opened as was recommended by the staff. They did offer a car service which was convenient. They took hours longer than they predicted to look at the car and told me that they needed to order a part to fix it. This is fine, I don't expect them to have every part on hand. I ordered the part and made another appointment to have it fixed. After a over a week of waiting I called them and discovered they had failed to call and tell me my part had arrived. I made the trek there again to have is repaired. I kept calling for updates. Remember, I am basically stuck an hour away from home without a car, and kept getting vague answers as to when the car would be done. Eventually I got fed up and got a ride home from a friend. This was a good thing as the car would not actually be repaired by the end of the day as promised. Finally, I get a call saying that the repair was completed, and we show up to pick up the car. We test the Apple Car Play in the parking lot before leaving and discover that it still isn't working. We went back to tell the staff. They put an admirable amount of effort into it discovering the issue again. This was still frustrating, however, because it seems to me this should have been tested. Eventually, I am told that they will need another part and I have to schedule another appointment once it is in. I drove down one more time to get it repaired. Things are fine now. For those of you keeping track that is four visits for the same issue. A total of 9.5 hours of driving and roughly 640 miles. Had the problem not been under warranty I would have found someone else to fix it. In the future, we intend not return to this dealership. The Staff seemed indifferent to the issues that they caused and no compensation, or even remorse, was offered for making us come back so many times. I suppose that we would have had a slightly better experience had we lived closer by, but still the lack of customer service, communication, and general competency made us regret purchasing a VW at all. This is something I find unacceptable and I hope that this review will help others from dealing with the same issues in the future. More

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This is the third car I have bought from Joel L. He puts up with my crazy ideas, even crazier questions, and running numbers a million different way. Joel is our car salesman for life, and Street VW is our up with my crazy ideas, even crazier questions, and running numbers a million different way. Joel is our car salesman for life, and Street VW is our dealership. They always make it so easy. My husband hates buying cars, but even he enjoys it at Street VW! More

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Joel Leimer is top of his class in customer service and sales. I have found Street Volkswagen to be the best car dealer in town! sales. I have found Street Volkswagen to be the best car dealer in town! More

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Best car buying experience EVER! 0 pressure, fast, friendly and open to my needs 100%. 5 stars 🌟 is not enough for these guys!! I 💞 VW4life! friendly and open to my needs 100%. 5 stars 🌟 is not enough for these guys!! I 💞 VW4life! More

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This is the second vehicle that Joel sold us. Our first was a 2021 Atlas, and this one was for our 16 year old son. I texted Joel with what we were looking for and what our budget was. He traded for this o was a 2021 Atlas, and this one was for our 16 year old son. I texted Joel with what we were looking for and what our budget was. He traded for this one and immediately called me. I bought it the next day. The whole process at Street Volkswagen is amazing!!! They have earned our business for life and Joel is our guy! More

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From start to finish this was the BEST car buying experience I have ever had! Joel L. Was our salesperson, and he was amazing. I test drove a 2021 Atlas about 3 weeks before purchasing, and Joel was experience I have ever had! Joel L. Was our salesperson, and he was amazing. I test drove a 2021 Atlas about 3 weeks before purchasing, and Joel was open to me texting him questions. I even 100% negotiated the deal through text messages. In total we probably spent less than 2 hours at the dealership, which as a busy mom that means the WORLD to me. Joel O. handled our financing, and he too went above and beyond for us. Although we were satisfied with the sales price, and we were comfortable with the monthly payments, we were surprised when Joel was able to work an extra warranty into our deal while also making our monthly payments almost $200 less than we were expecting. That is customer service. Shane was amazing too, and even though I spent less than 2 hours at the dealership over the course of 3 weeks, he was able to call me by name and checked on us often. Finally, Owen who wasn’t even our salesman was kind and accommodating. We were waiting for our salesman while he finished up with another client. Owen walked by and asked if we would like some water or if he could get us anything. We had our four children with us, and they were thirsty so we took him up on the offer of water. When I came back two days later to finish everything up with our purchase, Owen recognized me and spoke to me. Let me tell you that kind of service goes a LONG way. Finally let me say, I have purchased cars from many dealerships through the years, and I have never experienced a dealership with happier employees. Everyone seemed to be LOVING what they do. It also impressed me how many of them drive VWs personally. Street VW is doing something right for sure. More

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This is my 3rd or 4th vehicle purchase from the Street Auto Group. I’ll never go anywhere else. Thanks guys for being so Great! Auto Group. I’ll never go anywhere else. Thanks guys for being so Great! More

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