Jason Gold

Bought a car that was infested with roaches, windshield had a lot of cracks. This car was force on me.At was around 7 pm that night, rainy and dark, could not get a good look at what l was buying, didn't g had a lot of cracks. This car was force on me.At was around 7 pm that night, rainy and dark, could not get a good look at what l was buying, didn't get to test drive.The sales person said he had already test drive it.After calling for many days after l realized the day after l brought the car that there are roaches running all over in the car and about three cracks on the windshield,they decided to have me bring the car in and take care of the problem which they did not fixed the crack on the windshield and there was still roaches in the car.I am totally disappointed with my purchase. More

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Excellent service, very friendly staff, made the whole service experience smooth and pleasant. Lounge area was comfortable service experience smooth and pleasant. Lounge area was comfortable More

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I usually have good things to say about Lokey Kia service (service for my 2012 Optima was great) but since I purchased a 2019 Kia Niro from them they’ve gone from 5 stars to 2. They’ve now had my car for 4 (service for my 2012 Optima was great) but since I purchased a 2019 Kia Niro from them they’ve gone from 5 stars to 2. They’ve now had my car for 4 days and getting someone to call me to let me know what’s going on with my vehicle has been extremely frustrating. I was finally able to speak with someone on day 2 who told me they only have two technicians that work on hybrids so they hadn’t done any diagnostics yet. He said it would most likely be a couple days and to call back if I didn’t hear from someone. Day 4 today and once again after several messages I still haven’t talked to anyone who can tell me what’s going on. I’m relying on a friend to get to work since they won’t give me a loaner until the car is diagnosed and they confirm it’s under warranty. Tomorrow is day 5 and if they still don’t call back after today’s messages I will amend to 1 star. More

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Robert and Ryan were such a great help! I couldn’t be more thankful for all their excellent customer service here. I didn’t feel rushed into purchasing a vehicle. I actually feel like I was I couldn’t be more thankful for all their excellent customer service here. I didn’t feel rushed into purchasing a vehicle. I actually feel like I was helped more than anything everything was explained until I truly understood it. I could say so many good things about this dealership, but when it all boils down, they are very friendly and helpful. More

by vahall1983 Verified Customer Verified Customer

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All very helpful and informative. Happy and friendly environment love my new car and was not pushed into making decision. Happy and friendly environment love my new car and was not pushed into making decision. More

by Kimfrag69 Verified Customer Verified Customer

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Robert was very helpful and easy to work with. He asked the right questions to make sure I was getting what I wanted from the vehicle. He asked the right questions to make sure I was getting what I wanted from the vehicle. More

by traceyruckdeschel Verified Customer Verified Customer

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Frauds. They didn't do ANYTHING stated in the paperwork AND a theft occurred! MY car is worse now! And now has damage that wasn't on the vehicle before. They didn't do ANYTHING stated in the paperwork AND a theft occurred! MY car is worse now! And now has damage that wasn't on the vehicle before. More

by Brittanywetzel27 Verified Customer Verified Customer

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I started coming here for service on my preowned Kia. I liked them so much I decided to buy my new car here. I liked them so much I decided to buy my new car here. More

by adugan722 Verified Customer Verified Customer

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The best customer, service, and service department. everyone is very friendly I would recommend them to anybody. everyone is very friendly I would recommend them to anybody. More

by sandradudley Verified Customer Verified Customer

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Lokey Kia helped me find my car, at a price and the care that I didnt expect. I actually appreciate how much they acted like friends and not sales people. I had an aweful experience with another Kia dealers that I didnt expect. I actually appreciate how much they acted like friends and not sales people. I had an aweful experience with another Kia dealership, but Lokey really was great. More

by lowie77 Verified Customer Verified Customer

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