Jason Gilliam

Very disappointing experience. The service was unprofessional, and my concerns were completely ignored. I expected much better from a general manager, but unfortunately, Jason did The service was unprofessional, and my concerns were completely ignored. I expected much better from a general manager, but unfortunately, Jason did not handle the situation well. More

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We bought a 2022 Pacifica from this dealership. I bought it on a Friday and several things needed done to it before I picked it up. So I told them I would be back with my husband the following Th I bought it on a Friday and several things needed done to it before I picked it up. So I told them I would be back with my husband the following Thursday to pick up the vehicle. When we returned the following week on Thursday. Nothing had been fixed on the van at all, it had not been touched. We were promised two key xxxxxxand they only had one. We were promised front floor mats and some other minor things. We had to go get lunch and come back so they could do the things on the van they hadn't done. And come back. So we did. We still didn't have two key xxxxxxor the floor mats though. She said she would mail them to us. On the way home the drivers visor fell down. The 5 days later we found out the the sliding door on the passenger door window didn't work. When I called about these things/ I was told that I should have found these things out when I inspected the van and the were not taking care of these things. 2 weeks later I got the floor mats finally. Then I got the key phob a week later not programed! I then called the dealership and ask to talk to a manager and told them what I was dealing with. I spoke to Jason and explained everything to him. We live approx. 2 hours from them. Jason let us take our van to a local dealership and paid for fixing all the problems. I am so grateful to Jason for taking care of us. Because I was at my whit's end and now my van is wonderful and it is all because of Jason. Thank you so very much Jason! More

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Please stay far away from this dealership. Service is crappy and please read the reviews. Service manager and General Manager do not care about what is going on and according to reviews will o Service is crappy and please read the reviews. Service manager and General Manager do not care about what is going on and according to reviews will only respond if you go public. Looking to do a class action law suit, there are enough sketchy dealings with this dealership that it is more than likely to happen to them....again! BEWARE! RUN FAR AWAY. They take no accountability what so ever! They will scam you out of your money. Service department will ruin your vehicle to keep money coming in. I would bet money that those giving 5 stars are fake!! More

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Todd Butler provided an exceptional buying experience for my Jeep Wrangler. From the moment I walked in, Todd greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs for my Jeep Wrangler. From the moment I walked in, Todd greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs and preferences, guiding me through the different options available. Todd's knowledge of the Wrangler was impressive. He answered all my questions with patience and expertise, ensuring I felt confident in my decision. He didn't just focus on making a sale, he focused on finding the perfect vehicle for me. Throughout the entire process, Todd was transparent and honest. There were no hidden fees or surprises, and he worked hard to get me the best deal possible. He made the paperwork process seamless and efficient, taking care of all the details so I could drive off the lot feeling excited and satisfied. Even after the sale, Todd continued to provide exceptional service. He followed up to ensure everything was going smoothly and offered assistance with any further questions or concerns. Overall, buying a Jeep Wrangler from Todd Butler was a fantastic experience. His professionalism, knowledge, and dedication to customer satisfaction set him apart. I highly recommend Todd and this dealership to anyone in the market for a new vehicle. More

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Helped me through the buying process and was very knowledgeable about Grand Cherokees. I definitely recommend him! knowledgeable about Grand Cherokees. I definitely recommend him! More

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