Jason Finley | Page 19

Another Great Experience!!! I wanted to let you know that my experience with your staff at David Dodge was one of the best vehicle buying experiences I've ever had. From my ini I wanted to let you know that my experience with your staff at David Dodge was one of the best vehicle buying experiences I've ever had. From my initial phone conversation with Kimbery Sereikis , to working with Steven Ellis on the sale, working with Dawn in management , and lastly Jason in Finance. I had a great experience and were treated fairly and with respect. Your staff also took the time to ensure my transaction was quick and seemless. I was driving to the dealership from over an hour away and they started the paper work over the phone so I would miss my daughters play. I am very happy with my New Ram 1500! I hope you will share this feedback with the team I worked with. More

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Jerry was amazing! I have to admit, I was a bit apprehensive starting my search for another vehicle. The minute I walked into the showroom, Jerry greeted me with an eas I have to admit, I was a bit apprehensive starting my search for another vehicle. The minute I walked into the showroom, Jerry greeted me with an ease that made me immediately feel comfortable. He worked with me to get me into the vehicle I wanted staying within the price range I needed to stay in. Emelio was fair with my trade-in price and Jason further assisted me to make sure my monthly payments were affordable. I drove my 2014 Jeep home that night and couldn't be happier. Thank you for making this possible! More

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Horrible I bought a car from there and it is the worst experience because they dont care about customers yhe sales eprson was fine he was new but the dealershi I bought a car from there and it is the worst experience because they dont care about customers yhe sales eprson was fine he was new but the dealership is not fine. There is a reason why i go to jeff damprosio. The finance person was very rude and had an attitude the entire time. More

by MM4IQ Verified Customer Verified Customer

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No complaints about my experience My wife and I drove a distance to go to David Dodge as they were the only dealership that had the vehicle I was interested in on the lot. We were con My wife and I drove a distance to go to David Dodge as they were the only dealership that had the vehicle I was interested in on the lot. We were connected with Ken Gray and could not have asked for a better stress free experience. We felt zero pressure to purchase the vehicle and the negotiations were painless. Other than taking about 4 hours from the time we entered the showroom to the time we left with the vehicle due to the busy-ness of the dealership (end of month on a Saturday), our overall experience was very good! I would recommend this dealership and would definitely consider buying a car from David again despite the distance I would have to travel. More

by BRIAN.DORLEY Verified Customer Verified Customer

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Above and Beyond David dodge has always gone the extra mile for me and anyone who I have recommended to the dealership. Great deals every time. The go above and beyond David dodge has always gone the extra mile for me and anyone who I have recommended to the dealership. Great deals every time. The go above and beyond on sales and service to make me happy and i wouldn't go anywhere else but David Dodge. More

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Jeep Cherokee I was interested in purchasing a new a Jeep, but was overwhelmed by the all of the options and different models. I gave Alyssa and Brandon the list I was interested in purchasing a new a Jeep, but was overwhelmed by the all of the options and different models. I gave Alyssa and Brandon the list of features I absolutely needed to have. Alyssa found me the Jeep immediately. Brandon clarified all the technical questions and uncertainties that I faced. Both Brandon and Alyssa made me feel very comfortable in a stressful and overwhelming situation. They made my first Jeep experience that much better! I would highly recommend Brandon and Alyssa to anyone who interested purchasing a new vehicle, I am extremely grateful to have had them for a long for the ride, literally! Jason as well was fantastic and helped me transition from another manufacture to Jeep. Great teamwork More

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The Best Chrysler Dealership on the East Coast! To Prospective Customers !! This is the best Dealership I have ever been to!! Seriously, the service department team is incredible! I can't say enou To Prospective Customers !! This is the best Dealership I have ever been to!! Seriously, the service department team is incredible! I can't say enough good things about them but I will try! First off, their service department is open till 9 PM Monday till Friday and Saturdays 9-6 !! No other dealer does that!! They are not just open with a skeleton staff, they actually work on everything till 9pm and till 6pm on Saturday. They win on that alone, however, I can't tell the difference between their service team members - because they all equally treat me great! They take their time in understanding and listening any problem or concern I have and go out of their way to make sure that I am satisfied with the quality of their service. These guys know customer service and there is never a problem! Before I found David Dodge, I broke down on a Friday afternoon in Springfield PA - just 2 blocks away from another Chrysler Dealership - That dealer said they couldn't help me and suggested that I have my car towed home until they could fit me in in about two or three weeks, without a rental - WOW Really? I called around and found David Dodge, and have been going there ever since. Their service writer, Dave Zarzycki, told me to have my car towed there and gave me a rental free of charge on the spot for the duration - while they were waiting to fit me in, and while they were replacing my alternator under warranty waiting for the part- no fuss no problem! They gave me a brand new Chrysler 200 to drive and try out while my 3oo was there for service!! ( I may have to buy one someday! ) They got my car in on Monday to check it out and had it ready by Thursday. Not two weeks!!! They washed it and cleaned it for me for free. Ever since then they have earned my business. I pass three other Chrysler dealerships on the way to David Dodge, and I don't mind a bit! David Dodge always has rental cars available for their customers and I haven't been charged once, no matter what the reason for service! Routine maintenance, late drop off - no problem. They never blow me off and they are courteous and responsive. Their mechanics are all very well trained, knowledgeable and willing to go out on test drives to listen to noises or any complaints you have. Their mechanic Don is great - a master mechanic, with years and years of experience, who really takes the time needed to do a great job. Jared is another great mechanic who listens, pays attention to details, and is great diagnosing road noises, customer complaints and resolving them. No one there ever tries to get you to buy service that is not needed. In fact I was there for routine service and their service writers Dave, Scott, Wayne, Shann, etc.. all work together and try their best to get you the best price for service possible. They are competitive with other dealers and will beat any other dealer's price for service. In fact they have found coupons for me to use online that I was unaware of, saving me tons of money on routine service. The car is great too, nothing ever really wrong but I make sure the fluids are changed regularly, brakes serviced, etc.., at the proper intervals. I love that car and David helps me take great care of it. I mentioned coupons, because David honors all Mopar coupons from the Mopar website without question. Waiting for your car to be ready is also a pleasure - three giant TV Screens - great snacks, refreshments, fresh hot coffee from Wawa, hot chocolate, Wifi, leather couches, outlets for plugging in your laptop, or charging your phone! The sales team is also just as great, friendly and knowledgeable. Their sales team gets an "A" for product knowledge. I spoke to Jason Finley, the used car manager that was willing to give me top dollar for my car on a trade in - not for a while hopefully, but when it is time - I am buying here!! By the way, thank you for the Philly Car Show Tickets! Let's face it - once you buy a car ( at a great deal from their dealership, I might add), the experience that their customers have determine ALL repeat sales, make no mistake. This dealership and all the people that work there form a great team that are driven to have satisfied repeat customers. They bend over backwards to earn your business!! They have earned mine, and I recommend them whole heartedly!! Thanks for reading! Very truly yours, Anthony J. Gallo, Esq. More

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Overall Great Experience I was sold by this dealership the moment I had an email exchange with Mellissa Haas. By far the best online customer service I had ever experienced. I was sold by this dealership the moment I had an email exchange with Mellissa Haas. By far the best online customer service I had ever experienced. Running a business I wanted to steal her and utilize her in our business. She made me feel comfortable and broke down any walls that I had. I would pay her whatever necessary to make sure I never lost her. She is the reason I came to your dealership. Brian was my sales guy and did a great job of listening to my needs even though I knew exactly what vehicle I wanted. He was courteous, funny, not pushy at all and made my experience pleasant. Jason the used car sales manager was polite and nice but to be honest didn't come across trustworthy. Saying, "I just raised the price" to make me feel like I was getting a deal. I didn't appreciate that. Janice did our paperwork and took the time to make sure I felt comfortable with everything. Explained it in detail, asked questions and showed a genuine care for us. The atmosphere was great. Warm, welcoming, great beverage and snack selection. Bathrooms were clean which shows they care about the details. Overall it was a great experience. More

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Wonderful experience w/ great customer service I have given 5 stars to this dealership because everyone was so helpful. After my long 4 months of looking at jeeps in 2 other dealerships near where I have given 5 stars to this dealership because everyone was so helpful. After my long 4 months of looking at jeeps in 2 other dealerships near where I live and getting told one thing and it exactly being completely different I was losing hope. I decided to give David Dodge a shot because it is where I lease d my dart. I decided to take a ride up to David Saturday night (1/16) after a very disappointing experience I had at other dealer the night before. David Dodge made one of my dreams come true. Thanks to Dave Manning my sale man who made it happen and got me into a grand cherokee! Dave was a great person with an awesome personality and no xxxxxxxx. He was honest. I also want to say that Janice in finance was absolutely great and so kind especially with it being so late on a Saturday night. She explained everything in great detail and made it every easy to understand! I want to say that I will definitely be back at David dodge and will be recommending this dealership to everyone! The sale manager jason was so patient and helpful! Jason worked with me when it came to getting me in my grand cherokee! I can not thank jason enough!! Thank you to everyone at David dodge who made my experience wonderful especially Dave Manning, Janice, & jason!! Without you guys I wouldn't be in my jeep that I absolutely love!!! More

by SUMMERSCHOCH8 Verified Customer Verified Customer

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New Jeep purchase This was my second purchase of a Jeep product from David Dodge dealership within 5 years. Another great buying experience. Everyone was more than help This was my second purchase of a Jeep product from David Dodge dealership within 5 years. Another great buying experience. Everyone was more than helpful. Jason, Kenny, Jan and especially my Sales Specialist David Cooke. Love my new Jeep Cherokee and will be back again. Brian J. Coons Unionville, PA More

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