Jason Downing
Jason Downing at Mercedes-Benz of El Dorado Hills

Jason Downing

Service Manager

Mercedes-Benz of El Dorado Hills

1000 Mercedes Ln
El Dorado Hills, CA 95762

not yet
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78 Reviews
not yet
rated

78 Reviews

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Dealership Experience

14 yrs, 2 mos

Industry Experience

26 yrs, 10 mos

78 Reviews of Jason Downing

December 29, 2022

Dealership Rating
Employee Rating

Good night love car is going through the roof now and I’m just about to get on the freeway More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Coats

September 16, 2022

Dealership Rating
Employee Rating

Nice people to deal with! They took car of me and my problem Yes yes yes More

by paulgolfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing our team with 5 stars!

Sep 16, 2022

paulgolfa responded

Chad was great We all know you have to make A profit to stay in business and I Appreciate the fact that he helped Me through a difficult decision Made it easier on me to accept my error Take the loss and move on!

August 11, 2022

Dealership Rating
Employee Rating

Jason Downing & Gayton DaRosa could write the rules for great customer service. The two gentlemen are courteous and so professional. They are never too busy to answer ALL of my questions and both are ext More

by Lks4realestate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gayton DeRosa

Aug 11, 2022

Mercedes-Benz of El Dorado Hills responded

We are lucky to have an amazing team at Mercedes Benz of El Dorado Hills! Thank you for your business and thank you for the great review!

August 02, 2022

Dealership Rating
Employee Rating

I am very happy with the help and service I received from Matt and the mechanics working on my auto More

by CATHERINE21F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Coats , Mechanic Jason

Aug 03, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback~

July 23, 2022

Dealership Rating
Employee Rating

Great service and good people! Thank you all so much! They bent over backwards to get me in for a recall in a timely manner! More

by EB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Clark, Gayton DeRosa

Jul 25, 2022

Mercedes-Benz of El Dorado Hills responded

We appreciate your business!

May 27, 2022

Dealership Rating
Employee Rating

The staff (including sales, finance, service) were all so very courteous and professional. We are very impressed! More

by donamcintyre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

April 23, 2022

Dealership Rating
Employee Rating

The customer is always the focus of their commitment. The associates keep you apprised of service. More

by dandcbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Coats

Apr 25, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

April 22, 2022

Dealership Rating
Employee Rating

Daniel, Jason and the whole team in El Dorado Hills are the Best in the Biz! The quality of work, efficiency and communication is all top notch! Thank you! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! We are fortunate to have a great team. We appreciate your business and will be happy to assist you again in the future~

April 01, 2022

Dealership Rating
Employee Rating

Very friendly and professional. Am enjoying the car. Feels very safe and of course it is gorgeous. Thanks to JT More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Enjoy your beautiful new vehicle~

March 18, 2022

Dealership Rating
Employee Rating

We bought 2 cars here and it has been a pleasure both times. We recently had some Silajet work done and Matt does an outstanding job, service and communication wise. Thank you More

by CROGERS9803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Coats

Mar 24, 2022

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize our team with a 5 star review!

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