Jason Dixon

I was pleased with our customer service rep, Tony. However, I was disappointed that our check engine light is on and I had to make another appointment and leave our vehicle at the dealership for a few However, I was disappointed that our check engine light is on and I had to make another appointment and leave our vehicle at the dealership for a few days to identify the cause. Also, when I asked for a rental vehicle for the days I would be without a vehicle, I was told there are none. Our VW is only 7 months old, and having to deal with such a problem is a huge hassle. VW can do better. More

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They help with everything I need. They also ask for a lift to take me home. They also ask for a lift to take me home. More

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They looked over everything and told me what needed to be change and what I need to do. change and what I need to do. More

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This dealership fails to properly take care of your vehicle. Bought a brand new vehicle and at 20,000 miles they suggested to rotate my tires and never did a balance. This is now causing my tires to we vehicle. Bought a brand new vehicle and at 20,000 miles they suggested to rotate my tires and never did a balance. This is now causing my tires to wear differently and costing us brand new tires at only 20,000 miles. When trying to contact a manager it took days and they don’t care to contact you to fix the problem. Needless to say I wont be taking my vehicle back unless it’s something that’s covered over the warranty. Awful customer service. More

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Tony was great and got me out of there quick I appreciate it. All I got was an oil change it. All I got was an oil change More

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service was prompt and professional I would recommend anyone that wants a volkswagen for sure anyone that wants a volkswagen for sure More

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One year inspection and service. Found alignment wear on the front right tire. Everything else perfect. The dealership has always kept me informed when I brought in the ID.4. Great Found alignment wear on the front right tire. Everything else perfect. The dealership has always kept me informed when I brought in the ID.4. Great people to work with. More

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I have been coming to this dealership for 7 years, they are helpful and very nice!!! are helpful and very nice!!! More

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Staff was friendly and attentive. The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technicia The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technician working on my vehicle but it was no big deal everything got sorted out and worked on pretty quickly. More

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So I wanted to trade my VW Tiguan for a new one or Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture down to rate 1) and the other guy I think Mike..They told me they will email me the appraisal..I never got anything..Second time yesterday I went again this time Karla and the same internet sale guy-same situation again no one calls or anything so called them to see what is happening they say they are busy And I understand that..They appraised my car for 3000 dollars so I went today to other places to check and my car got appraised for 6500 dollars twice..my point is that these people will not provide you any service if they don't see big commission for them..they will ignore you and if you reach them they will give you this kind of offer just to make as much as they can..I am deff not recommending that dealership if you want to buy a car and have a good customer experience.On the other side their service team : Barbara,Mike B.,Mike E. ,Kyle are amazing.I have been doing everything for my car over there and service team treats you like a family! More

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