Jason Burton
Jason Burton at Boucher Buick GMC of Waukesha
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Jason Burton

Service Writer

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.1
72 Reviews

Dealership Experience

5 yrs, 8 mos

4.1

72 Reviews

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72 Reviews of Jason Burton

February 16, 2025

Dealership Rating
Employee Rating

After my local dealer wouldn't take my extended warranty I bring it here. They were shocked my local GMC dealer in Brookfield wouldn't take my warranty. They worked with the extended warranty company and it More

by Jeffrey K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much, Jeffrey, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

February 12, 2025

Dealership Rating
Employee Rating

I was very pleased with the service timely a complete when I was told good job More

by Scott meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Boucher Buick GMC of Waukesha responded

Scott, Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. Jason and our team appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

February 10, 2025

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Employee Rating

I had a horrible experience with Jason and the service team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems wit More

by bciebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwight Johnson

Feb 14, 2025

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

January 19, 2025

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I was visiting my daughter after my Buick stalled on I 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixe More

by Bosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

January 18, 2025

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Employee Rating

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Marc, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

January 03, 2025

Dealership Rating
Employee Rating

My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me thr More

by S~
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

December 02, 2024

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Employee Rating

Clean, friendly and keeps you informed of your vehicles service progress. Communication is good as well. More

by MEG.LEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Boucher Buick GMC of Waukesha responded

Thank you so much, Meg, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

November 27, 2024

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Employee Rating

Need to improve on communication skills. Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the c More

by TATS_BIG_BRAT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Boucher Buick GMC of Waukesha responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

November 19, 2024

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Employee Rating

Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time More

by Vern Hagstrom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Johnson, Kasey Kraus , Dakota Dakin Woods

Nov 20, 2024

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Vern, and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

November 04, 2024

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Employee Rating

Very confusing group to work with, unorganized, took days to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. More

by Buckyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2024

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

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