Jason Burton
Jason Burton at Boucher Buick GMC of Waukesha

Jason Burton

Service Writer

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.1
80 Reviews

Dealership Experience

6 yrs

4.1

80 Reviews

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80 Reviews of Jason Burton

June 03, 2025

Dealership Rating
Employee Rating

One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks More

by DEPOSIT3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2025

Dealership Rating
Employee Rating

Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably wou More

by ROGERS5FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwight Johnson, Kasey Kraus

May 27, 2025

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dwight Johnson Service Manager 262-409-2600

May 07, 2025

Dealership Rating
Employee Rating

Unnecessary work was done which had already previously been done. Used parts not returned as requested. More

by TSCHLARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2025

Boucher Buick GMC of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

April 21, 2025

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Employee Rating

I have had my vehicle in twice to fix 3 easy repairs and to date nothing has been resolved and my vehicle has been damaged twice! More

by chris
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 24, 2025

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, Chris, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

April 12, 2025

Dealership Rating
Employee Rating

The best Very pleasant experience, Jason is hands down my service person, professional, friendly guy More

by CADDYSHACK3469
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

Apr 12, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

March 27, 2025

Dealership Rating
Employee Rating

Nice, clean and very respectful. Very helpful and welcoming. Oustanding service and goes use of time management with no long wait time. More

by weissbrian47
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Majeske

Mar 27, 2025

Boucher Buick GMC of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

March 07, 2025

Dealership Rating
Employee Rating

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I rec More

by B.hackbarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tanner and our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

March 07, 2025

Dealership Rating
Employee Rating

Mark was very helpful in finding a deal we both were satisfied with. He also went above and beyond. After the deal was made he two items that I wanted but my car wasn’t equipped with. I felt he was doin More

by Jen Lynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Boucher Buick GMC of Waukesha responded

Jen, Thank you for sharing your experience with us! We're happy to hear it went well working with Mark, Cory, and our team. We truly appreciate your feedback. Scott Teigland General Sales Manager 262-409-2600

February 26, 2025

Dealership Rating
Employee Rating

They are always friendly upon arrival and explain the service that will be done. I really like that they added a video of the assessment. More

by ahansen1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Johnson, Kasey Kraus

Feb 27, 2025

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

February 16, 2025

Dealership Rating
Employee Rating

After my local dealer wouldn't take my extended warranty I bring it here. They were shocked my local GMC dealer in Brookfield wouldn't take my warranty. They worked with the extended warranty company and it More

by Jeffrey K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much, Jeffrey, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

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