
Dealership Experience
5 yrs, 8 mos
72 Reviews
Write a Review72 Reviews of Jason Burton
February 16, 2025
After my local dealer wouldn't take my extended warranty I bring it here. They were shocked my local GMC dealer in Brookfield wouldn't take my warranty. They worked with the extended warranty company and it I bring it here. They were shocked my local GMC dealer in Brookfield wouldn't take my warranty. They worked with the extended warranty company and it was an excellent experience. I will be switching to them for all my services and purchases going forward. Keep up the good work. More
February 10, 2025
I had a horrible experience with Jason and the service team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems wit team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems with electronic components going forward because of their negligence More
Other Employees Tagged: Dwight Johnson
January 19, 2025
I was visiting my daughter after my Buick stalled on I 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixe 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixed them. Had a smile on my face driving home to Indiana. Excellent job in solving a complicated problem. More
January 18, 2025
Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! Made my purchase process very easy and straight forward! Would use again and recommend! More
Other Employees Tagged: Scott Teigland, Cory Elbert, Kendall Wolfram, Ken Rice, Tony Ranieri, Dwight Johnson, Kasey Kraus , Dakota Dakin Woods
January 03, 2025
My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me thr admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me through the process. He fought to have my repair covered under warranty and was sincere and honest that it might not happen, but he would try his best. Ultimately, most of the repair was covered! He made me laugh along the way and was a joy to work with! More
November 27, 2024
Need to improve on communication skills. Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the c Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the car was ready after I called in end of morning when I hadn’t heard from him. More
November 19, 2024
Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time professional. I have no complaints of work done and promise finish time More
Other Employees Tagged: Dwight Johnson, Kasey Kraus , Dakota Dakin Woods
November 04, 2024
Very confusing group to work with, unorganized, took days to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. More
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