Jason Biles

My last oil change, the technicians forgot to put some lug nuts on my tires after the tire rotation. When I took it back, they apologized and I was told I could receive a free car wash on my next visit fo lug nuts on my tires after the tire rotation. When I took it back, they apologized and I was told I could receive a free car wash on my next visit for the inconvenience. I never got that car wash, apparently they didn’t document it. On my recent visit, I presented a coupon 2 oil changes for $130, well apparently that doesn’t apply for SRT models so I couldn’t use that deal. I had to this deal on my Dodge app also it was being advertised on my social media with SRT hellcats on the front page so I was confused to why it doesn’t apply to SRT models. More

by Jofficialmgnt Verified Customer Verified Customer

Report | Print

The service I received was excellent! ! Thank you for working with me and doing an excellent job. ! Thank you for working with me and doing an excellent job. More

by cyndyjane Verified Customer Verified Customer

Report | Print

I’ve had a new service advisor Javier for over a year now and he has been exceptional. He always keeps me updated on work being done and what might need attention next. and he has been exceptional. He always keeps me updated on work being done and what might need attention next. More

by JULIAMCMULLEN Verified Customer Verified Customer

Report | Print

I recently visited Clay Cooley for service, and the experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fu experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fully inspected, serviced, and returned to me in excellent condition. Their professionalism and efficiency made the process straightforward and reliable. For anyone considering purchasing a vehicle, I recommend working with Krawford, and for ongoing maintenance, Javier provides outstanding service More

by Sam Squee Verified Customer Verified Customer

Report | Print

Excelente servicio y muy rapido oportuno para el dia dia q vivimos. Siempre me he sentido muy bien con ustedes q vivimos. Siempre me he sentido muy bien con ustedes More

by castellanos.a.g Verified Customer Verified Customer

Report | Print

I was very satisfied with the service department exceptional customer service, professionalism and communication given. exceptional customer service, professionalism and communication given. More

by Pjaychef Verified Customer Verified Customer

Report | Print

I would highly recommend getting services done thru this place their services are very good place their services are very good More

by rayvilparker720 Verified Customer Verified Customer

Report | Print

My visit was excellent I came late in the afternoon and the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome More

by al4bama3 Verified Customer Verified Customer

Report | Print

I was not told upfront of there being a diagnostic fee. I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t “replicate the issue” of my speaker, whereas I get the car back and it INSTANTLY does it again. I found it very frustrating that I couldn’t get a straight answer on the recall for my brakes (what it entails, when the parts would be in, when I could schedule it, and how long it would take). They didn’t even reconnect the windshield washer nozzle tubing that constantly detaches. They kept my vehicle for 7 hours, wasting my day….and didn’t even wave the diagnostic fee in the end More

by renner_jeff Verified Customer Verified Customer

Report | Print

Everyone was nice and honest and willing to take my car in last minute/end of day. Quick turn around in last minute/end of day. Quick turn around More

by Chelsea.benzvi Verified Customer Verified Customer

Report | Print