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Jasmine Yarwood

Overview Reviews (145) Inventory (209)

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Jasmine Yarwood

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Jasmine Yarwood

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

145 Reviews

Overview Reviews (145) Inventory (209)

Dealership Experience

1 yr, 6 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English

4.8

145 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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145 Reviews of Jasmine Yarwood

January 01, 2025

Dealership Rating

Employee Rating

Jasmine was incredible! Communicated well and worked with me. It was extremely disappointing to learn during my previous visits maintenance suggestions weren’t made. Fortuna Communicated well and worked with me. It was extremely disappointing to learn during my previous visits maintenance suggestions weren’t made. Fortunately, I had Jasmine as my point of contact this time and she explained in detail everything with my car, answered all my questions and made sure I was well taken care of. She is the only reason I would ever return to this service center. More

by NICHOLESOWA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Jasmine in our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 28, 2024

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Employee Rating

Jasmine Gave me a great service. But someone that took my car inside was very rude. But someone that took my car inside was very rude. More

by CHANGARINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Oscar Alicea

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Jan 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

December 23, 2024

Dealership Rating

Employee Rating

Jasmine was excellent when it came to customer service. Dealership personnel are always polite, friendly and professional. I trust them to complete my services correctly and on time. Dealership personnel are always polite, friendly and professional. I trust them to complete my services correctly and on time. More

by iliciak

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell

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Dec 23, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to hear that Jasmine provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 21, 2024

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Employee Rating

Fast efficient service, best w/i 50 miles. Had to come from st pete as the dealer there said 2 to 4 days. Had to come from st pete as the dealer there said 2 to 4 days. More

by nthpaul

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 21, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 19, 2024

Dealership Rating

Employee Rating

This dealership has always met my car service needs. I have been going there for over 12 years. I have been going there for over 12 years. More

by HAZELDORSEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rebeca Colon, Arthur "AJ" Wilson, Anthony Rodriguez , Jeremy in service technician

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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 16, 2024

Dealership Rating

Employee Rating

Jasmine was excellent. She is very attentive to her clients. Couldn’t ask for a better service advisor She is very attentive to her clients. Couldn’t ask for a better service advisor More

by drewnicholas21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker

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Dec 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Jasmine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Dealership Rating

Employee Rating

Arrived 40 minutes before closing with a screw in my tire. It was replaced with a new tire and out within 30 minutes. I appreciate the customer service I received all done with a smile. I was very pleas tire. It was replaced with a new tire and out within 30 minutes. I appreciate the customer service I received all done with a smile. I was very pleased with my experience there. More

by tfergy64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

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Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 14, 2024

Dealership Rating

Employee Rating

It is convenient for me to use the service from you, however often there is lack of report during service, which results me just sitting. however often there is lack of report during service, which results me just sitting. More

by ike9chang

Verified Customer

Recommend Dealer

Yes

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Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

December 13, 2024

Dealership Rating

Employee Rating

Very convenient, was able to get me an appointment next day instead of 2 weeks later like Port Richey Hyundai day instead of 2 weeks later like Port Richey Hyundai More

by Kaykayjenn37

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Crouch , Niko

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Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 07, 2024

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Employee Rating

Jasmin and you car wash was excetionaly accommodating. I am grateful for the extra effort they made on the hood of my car. I am grateful for the extra effort they made on the hood of my car. More

by STELUV27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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