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Jasmine Yarwood

Overview Reviews (226) Inventory (537)

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Jasmine Yarwood

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

226 Reviews

Overview Reviews (226) Inventory (537)

Dealership Experience

2 yrs

Industry Experience

6 yrs, 10 mos

Languages Spoken

English

4.8

226 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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226 Reviews of Jasmine Yarwood

July 03, 2025

Dealership Rating

Employee Rating

Quick and efficient I arrived on time and my car was taken back quickly for service. taken back quickly for service. More

by michaela_steward

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Jul 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

June 28, 2025

Dealership Rating

Employee Rating

Released vehicle in unsafe condition. Had to bring back and was immediately brought in and fixed. Had to bring back and was immediately brought in and fixed. More

by lifirefig

Verified Customer

Workmanship

Service Communication

Recommend Dealer

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Jul 01, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

June 24, 2025

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Employee Rating

I appreciate all of the help! Thank you for being so helpful, professional, and informative! Thank you for being so helpful, professional, and informative! More

by jleegonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Alicea , Johnathan and Saleena

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Jun 24, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 23, 2025

Dealership Rating

Employee Rating

They are very good all the way. Always works with the customer. Explains things good. Always works with the customer. Explains things good. More

by APACHE42F

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

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Jun 23, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

June 18, 2025

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Employee Rating

My vehicle was totally dead and needed to be towed to the dealership. The service department diagnosed the issue and repaired it within a timely manner. dealership. The service department diagnosed the issue and repaired it within a timely manner. More

by DAVIDTENENBAUM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

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Jun 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 13, 2025

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Employee Rating

They were on time, fast and courteous. . Jasmine was a pleasure to work with. I will definitely use them again. . Jasmine was a pleasure to work with. I will definitely use them again. More

by SHELBY25921

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 11, 2025

Dealership Rating

Employee Rating

I’ve been leasing from this location for more than a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease and the bubbling popped. The dealer won’t replace there two panels that are having issue while the remaining two panels are fine. This car has very limited wear and tear and limited miles used as well. It’s a shame they’re not doing more to rectify this problem. More

by JENILYN123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Craig Battinell, Tom Caruso, Sarita Alzate

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Jun 14, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

June 07, 2025

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Employee Rating

Jasmine Yarwoods service was excellent, but the overall experience was poor. Lack of communication led to our vehicle not being finished on time and on top of that they damaged our vehicle with additional experience was poor. Lack of communication led to our vehicle not being finished on time and on top of that they damaged our vehicle with additional damage while in the lot of the shop More

by DGORDON305

Verified Customer

Recommend Dealer

Other Employees Tagged: Jasmine Yarwood

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Jun 10, 2025 -

Hyundai of Wesley Chapel responded

June 04, 2025

Dealership Rating

Employee Rating

always very polite. never make you feel pressured. I feel they are trustworthy and if necessary to recommend a repair they always explain why and what cost will be never make you feel pressured. I feel they are trustworthy and if necessary to recommend a repair they always explain why and what cost will be More

by TEDORLOWSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

June 02, 2025

Dealership Rating

Employee Rating

She was excellent and very professional Excellent service advisor keep her around a long rime service advisor keep her around a long rime More

by VON1515

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Telon Gumbs, Tom Caruso, Tom Swedberg

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Jun 02, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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