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Jasmine Yarwood

Overview Reviews (178) Inventory (324)

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Jasmine Yarwood

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Jasmine Yarwood

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

178 Reviews

Overview Reviews (178) Inventory (324)

Dealership Experience

1 yr, 8 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English

4.8

178 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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178 Reviews of Jasmine Yarwood

March 04, 2025

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Employee Rating

Fast and attentive service. Took care of my issues and the service team worked quickly. Took care of my issues and the service team worked quickly. More

by Tony C.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 04, 2025

Dealership Rating

Employee Rating

While the dealership provided excellent service, I am fairly disappointed in the pricing for other repairs and Hyundai's lack of initiative in covering recall issues. While the door handle actuator is un fairly disappointed in the pricing for other repairs and Hyundai's lack of initiative in covering recall issues. While the door handle actuator is under recall for my vehicle, I was quoted an $175 "inspection fee" before it would be fixed, while a replacement part is $35. Similarly, an OEM replacement door handle matching the car's color can be found online for $30, while I was quoted over $400 to replace it. Hyundai would not cover paint replacement for the previous owner despite knowing it is an issue for that model of car. More

by GRydzik1

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

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Mar 05, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

February 28, 2025

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Employee Rating

Good and fast service. Good customer service. Brand new building. Good experience so far with Hyundai Good customer service. Brand new building. Good experience so far with Hyundai More

by PABLOCARDONA6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Pablo! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

February 27, 2025

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Employee Rating

Very professional. This is my first car service in Florida and it was nice experience. This is my first car service in Florida and it was nice experience. More

by vivek.more

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 22, 2025

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Employee Rating

Excellent service, friendly staff and a comfortable facility. Jasmine was a fantastic rep and helped me with everything I needed. facility. Jasmine was a fantastic rep and helped me with everything I needed. More

by adapap55555

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Jasmine had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

February 21, 2025

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Employee Rating

I was there for a regular oil change. I’m pleased with the overall service I’m pleased with the overall service More

by NCJSL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

February 20, 2025

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Employee Rating

My sevice advisor Jasmine, did an outstanding job. Jasmine went the extra mile and saved me a significant amount of money. I dont know who my mechanic was but once again outstanding! Keep up the good Jasmine went the extra mile and saved me a significant amount of money. I dont know who my mechanic was but once again outstanding! Keep up the good work ! More

by JJSASEUD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2025 -

Hyundai of Wesley Chapel responded

February 18, 2025

Dealership Rating

Employee Rating

Polite staff. Very efficient. Explained to me what exactly was being done to my car. Very efficient. Explained to me what exactly was being done to my car. More

by Dmu414

Verified Customer

Recommend Dealer

Yes

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Feb 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

February 16, 2025

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Employee Rating

Very efficient, but just as good, very friendly. Great Service staff in service alley too. Great Service staff in service alley too. More

by orangeandbrown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jasmine and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

February 13, 2025

Dealership Rating

Employee Rating

Jasmine did an excellent job coordinating the servicing of my car. The wait time was well within my expectations. of my car. The wait time was well within my expectations. More

by YANKEEMAN6541

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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