Jasmine Salinas

Knowledgeable and friendly staff. We never felt rushed or pressured. We appreciated Jaz listening to what we wanted and being able to answer our questions. She gave us her full attent We never felt rushed or pressured. We appreciated Jaz listening to what we wanted and being able to answer our questions. She gave us her full attention, and we never felt we weren't being heard. She made the whole experience so much better than we've experienced in the past. The only reason we are giving the dealership 4 stars is due to the signing process. It is unreasonable to ask clients to review the contract on a cell phone. It's too hard to read and overall very cumbersome. If this were my first car purchase, I don't think I'd have signed anything on my cell since I could barely read it. Supply your sales staff with tablets or laptops to make it easier for the client. More

by Kathijoz Verified Customer Verified Customer

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From the moment I stepped into One Subaru of Hayward, I knew I was in for a great experience. The atmosphere was welcoming, and the team was incredibly professional. But what truly made my experience stand knew I was in for a great experience. The atmosphere was welcoming, and the team was incredibly professional. But what truly made my experience stand out was the exceptional service provided by Jasmine. Jasmine was not just a salesperson; she was a true Subaru ambassador who went above and beyond to ensure that my car buying experience for my Subaru Forester was nothing short of excellent. Her willingness to accommodate me was impressive, and she answered all my questions with such expertise that it made my decision to purchase the vehicle a no-brainer especially as she navigated providing a car loan at lower interest rate than what I had. What I appreciated the most was Jasmine's friendly demeanor and professional attitude. She stayed late, well beyond her working hours, to finalize the sale, demonstrating a level of dedication and commitment that you just don't see every day. Her efforts to accommodate my schedule and ensure that everything was taken care of made a lasting impression. The entire process was smooth, from the test drive to the final handshake. I drove off the lot feeling confident in my purchase and grateful for the top-notch service I received. One Subaru of Hayward has set a new standard for car dealerships, and it's all thanks to the wonderful people like Jasmine who work there. If you're in the market for a Subaru, I cannot recommend One Subaru of Hayward enough. They have earned my trust and my highest recommendation. A 5-star experience indeed! More

by chad.lynch Verified Customer Verified Customer

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