Jasmine Nowakowski
Jasmine Nowakowski at Ken Ganley Westside Imports
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Jasmine Nowakowski

Volkswagen Service Writer

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.5
77 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

4.5

77 Reviews

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77 Reviews of Jasmine Nowakowski

December 21, 2024

Dealership Rating
Employee Rating

Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the More

by DENICE.HUNEK
Service Price Transparency
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Recommend Dealer
Yes

December 18, 2024

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Got a great deal at a great time driver by superior customer service. A top organization. More

by DANIEL.J.ARREDONDO
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

December 17, 2024

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I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More

by DGAREAU
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2024

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Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di More

by BSHEPHERD30
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Reanna Chenevert

December 10, 2024

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Jasmine was very cordial and professional. Great customer service and my car was serviced timely More

by STEPHEN.D
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Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 07, 2024

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Employee Rating

I brought my car in to the dealership to get my door handle fixed and was charged over $200 just for them to tell me it would cost over $1100 to fix the handle. More

by Customer Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you for bringing this to our attention. We understand your concern about the diagnostic charges associated with your recent service. We strive to be transparent with our pricing and want to assure you that our diagnostic fees are in line with industry standards and are necessary to cover the time and expertise required to accurately identify the issue with your vehicle. If you have any further questions regarding the diagnostic charges, please don't hesitate to contact us at (440)734-2000 and we'd be happy to discuss this further with you.

December 07, 2024

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Excellent service from Jasmine and explained what had to be done to the vehicle great More

by PAT.CATALETTO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 07, 2024

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She is the best she’s on top of everything. She’s very courteous and knowledgeable. I would recommend this dealership for service all the time. More

by TIM@READY2SELLBYBELL.COM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

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People are nice but service lacks. Takes longer than estimated wait time, I get a text but no one ever answers. Call and get voicemail with no call back. More

by JESSIE06B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We apologize for the miscommunication. We appreciate your feedback. It helps us get better.

November 26, 2024

Dealership Rating
Employee Rating

The oil change and additional work that was completed on the vehicle was up to the standards that I would expect. They worked with me to get the vehicle ready and available for pick up after service hours More

by BLT310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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