Jasmine Haji

Was pleased that the sales crew was not pushy, but very helpful. Will recommend dealership helpful. Will recommend dealership More

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Didn't plan on actually buying a new truck but I really felt welcomed and they were trying to make my experience there fun and easy.. felt welcomed and they were trying to make my experience there fun and easy.. More

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We went to get a new buick we saw online, they were so good at helping us through the process without any of the headache of back and forth. We walked out with a great deal and the customer service felt good at helping us through the process without any of the headache of back and forth. We walked out with a great deal and the customer service felt top notch More

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They took their time with me and made sure I was helped at all times. They were so sweet and so helpful at all times. They were so sweet and so helpful More

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I was looking to buy my first new car and my wife and I had two Mazdas previously. Based on our satisfaction with those cars I wanted a Mazda, but we used Royal Moore this time around and I couldn't be hap had two Mazdas previously. Based on our satisfaction with those cars I wanted a Mazda, but we used Royal Moore this time around and I couldn't be happier with my decision to work with them. Brandon Selnau and Fernando Morales were great! As I was looking through different models online Brandon communicated with me, even took a video of one car I had in mind before I even got to the dealership. Fernando was great showing me trims and test driving with me on Brandon's day off so I could zero in on the car I wanted. Next day I decided to buy and Brandon rushed in on his day off to go through everything with me. It was my first new car so they walked me through everything and kept me comfortable while I waited for paperwork and all of it. I never felt pressured to buy any extras or add-ons, what I felt was informed of my choices and that my deal was tailored to my budget, future plans, and my current needs. Everyone was over-the-top polite, patient with me and my questions, and every dept introduction was courteous and professional. My father tagged along just for his entertainment seeing his son buy his first new car and compared to many of his previous buying experienced he was really impressed with how it all went for me. Can't say enough about Brandon and Fernando and everyone I interacted with at the dealership. It is a process to get a new car, it took a few hours doing all the paperwork and waiting my turn to fill out the financing, but at no point was I overly annoyed or felt like my time was being undervalued. They got me in and out in my exact car that fit my needs in a reasonable amount of time. When it's time for my next car my first stop, probably my only stop, will be a Royal Moore family dealership starting with another great Mazda More

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Jasmine was very friendly and helpful with our car buying experience. She helped make the whole process very straight forward and quick. The dealership gave us a very competitive price for the car we bought experience. She helped make the whole process very straight forward and quick. The dealership gave us a very competitive price for the car we bought in the area and provided us with great financing. They didn’t try to force us into paying anymore than we were comfortable with and were diligent about working with us through the negotiation. Because of this, negotiating the price and terms took no time at all. Previously I thought the car buying experience would be stressful with a lot of negotiations and haggle, but everyone there made our experience relaxing and easy. I would highly recommend Royal Moore Mazda to anyone. More

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