Jasmine Alexander
Jasmine Alexander at Lone Star Cadillac

Jasmine Alexander

Internet Director

Lone Star Cadillac

11675 Lyndon B Johnson Fwy
Garland, TX 75041

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4 Reviews
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4 Reviews

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4 Reviews of Jasmine Alexander

December 21, 2020

Dealership Rating
Employee Rating

Horrible service. Do not buy from them . If I could I would give them zero stars. Go elsewhere!! Management is terrible. Literally the worst dealership in town More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Davis, Ernest Alcala , Alvin Webb

Dec 23, 2020

Lone Star Cadillac responded

We here at Garland Cadillac want to make sure every customer is satisfied the Cadillac way. We are deeply sorry about the overall experience you had here at Garland Cadillac. We strive to work towards excellent customer service. You can contact the management directly at (972)840.4100 to resolve the situation.

December 11, 2020

Dealership Rating
Employee Rating

Edin in the internet department has been the most helpful representative i've ever worked with. she knows her inventory AND how to properly assess her customers needs. 10/10 would recommend! More

by mgarcia5573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sonny Khokhar, Jeff Rosser, Jeremy McBride , Alvin Webb, Edin!

Dec 21, 2020

Lone Star Cadillac responded

Hello mgarcia5573, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 08, 2020

Dealership Rating
Employee Rating

Great experienceWas skeptical about buying a car based Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. More

by darellaphia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2020

Lone Star Cadillac responded

Hello Darellaphia, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

June 30, 2020

Dealership Rating
Employee Rating

The absolute worst car buying experience. Found a vehicle on the Internet. Placed a deposit on it. I like out of state. The day I was flying into pickup the vehicle up. The GM (Jeff) calls me an hour before More

by jtack37
Recommend Dealer
No

Other Employees Tagged: Michael Davis, Sonny Khokhar, Ernest Alcala , GM Jeff is horrible

Jun 30, 2020

Lone Star Cadillac responded

Hello jtack37 and thank you for your review. I am very sorry to hear that you were not pleased with our dealership. We value our current and prospective customers and aim to make their experience as painless and hassle-free as possible so I regret that was not the case for you. Please give us a call at 972-840-4109 so that we can learn more about your concerns and how we can rebuild your trust in our sales and service team.

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