Jarrod Powell

I made an appointment with Service Advisor Jarod Powell about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken ca about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken care of as well. Everything was done in about 3 hours, which I believe was pretty good for all that had to be done. I've been a Thornton Chevrolet customer since 2005, and it's nice to see familiar faces when I come in. Just about everyone there has helped me at one time or another, including Jarod who helped me a couple years ago when I had valve lifter failure on a Silverado and it was in the shop for an extended time, during the pandemic when there was a shortage of loaner vehicles. More

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They were on time and very detailed about what they were doing. They were very friendly. doing. They were very friendly. More

by SRHWILBURN Verified Customer Verified Customer

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They broke my car and would not admit to it. I had to take it to another place and spend thousands on repairs. Very rude staff. I had to take it to another place and spend thousands on repairs. Very rude staff. More

by kim.w Verified Customer Verified Customer

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Missing screws on my wheel center cap and took too long for a oil change for a oil change More

by DEVON.HANDS Verified Customer Verified Customer

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They do the best job for and great service and helpful to understand what my car need thank you understand what my car need thank you More

by dsmung81 Verified Customer Verified Customer

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Everyone was very nice and very helpful. I would recommend them for anyone stoping or needing their car serviced. I would recommend them for anyone stoping or needing their car serviced. More

by CHRISBISHOP1222 Verified Customer Verified Customer

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I brought my Camaro in for routine service (oil change and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro mod and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro model (a ZL1), and the service was completed quickly. While waiting, I talked with Jarod Powell about bringing in my Tahoe for a set of tires and taking care of a couple recall items as well as getting its oil changed when I brought it in. Both Donna and Jarod have helped me with problems, sometimes with very short notice, in in the past, and, as a customer since 2005, it's nice to see familiar faces who know me when I come in. It's unusual to see long-time dealership employees in the Atlanta market and is a testament that John Thornton Chevrolet is doing things right. Even my service advisor, Chuck, while relatively new in that roll, was a 20+ year employee. More

by JBR Verified Customer Verified Customer

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Grant is the perfect salesman! !! Went above and beyond. I would recommend him. Very happy with his performance. !! Went above and beyond. I would recommend him. Very happy with his performance. More

by MUSTANGINMYBLOOD Verified Customer Verified Customer

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I paid over $8,000 to fix my vehicle and now I’m back again. When I recently asked for a loaner vehicle, I’m told no. So now I have to spend even more money for rental and when I brought my car the 1st t again. When I recently asked for a loaner vehicle, I’m told no. So now I have to spend even more money for rental and when I brought my car the 1st time. I was told everything was good. But that only lasted five days. More

by NASIRE.ELTAYEB Verified Customer Verified Customer

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Always. Treated as family. By this dealership. From sales to service everyone is always great Treated as family. By this dealership. From sales to service everyone is always great More

by DAWGFAN1 Verified Customer Verified Customer

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