Jared Stoutenburg
Jared Stoutenburg at Lia Honda of Kingston

Jared Stoutenburg | Page 2

Service Manager

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
87 Reviews
5.0

87 Reviews

Write a Review

Dealership Experience

8 yrs, 1 mo

Industry Experience

23 yrs, 4 mos

87 Reviews of Jared Stoutenburg

December 30, 2024

Dealership Rating
Employee Rating

I received excellent service Susan Kelly is professional pleasant and extremely knowledgeable. She always keeps me well informed. More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, John O'donnell

Dec 31, 2024

Lia Honda of Kingston responded

Yeisha, we appreciate your 5 stars for Susan! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

Dec 31, 2024

Yeisha4 responded

Susan Kelly and John O’Donnell are experts in their fields. Knowledgeable, professional, courteous and caring people. I always leave knowing my vehicle is safe and well maintained.

December 16, 2024

Dealership Rating
Employee Rating

Mark Wertheimer in Service Dept is a very extraordinary person. He went above and beyond to help us manage an unfortunate situation with our new Honda. The most wonderful attribute of Mark is his concern f More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Lia Honda of Kingston responded

Cyn, Thank you for leaving Mark this positive review! We are so glad that he took great care of you. Your safety and satisfaction are our utmost priorities and he will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 31, 2024

Dealership Rating
Employee Rating

A great product backed up by top notch service and sales team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. More

by Bill Berardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 01, 2024

Lia Honda of Kingston responded

Hi, Bill! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Honda!

January 07, 2024

Dealership Rating
Employee Rating

Recently took my car in for regular service and expected to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 bu More

by JudeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Lia Honda of Kingston responded

Jude, thank you for taking a moment to share some positive feedback on having new tires installed! We're so happy Robert made sure everything was done at a good price and in a timely manner. We'll see you at your next visit!

October 07, 2023

Dealership Rating
Employee Rating

The team at Lia Honda service is excellent, I came in on a very rainy Saturday to get an oil change and inspection and Dennis Raskin had my car completed in no time. They are very efficient and got the job More

by ypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franko Hernandez-Engracia

Oct 10, 2023

Lia Honda of Kingston responded

Thanks for taking the time to review your service experience! We're happy Dennis handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 08, 2023

Dealership Rating
Employee Rating

Sue Kelly is professional, knowledgeable and welcoming. I am always treated with respect and in a timely manner. I recommend Lia of Kingston due to the service I receive to my friends and family. Also kudo More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, John O'donnell

Sep 12, 2023

Lia Honda of Kingston responded

Yeisha4, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sue and John handled your visit with great care and diligence. We hope to ensure the same circumstances at your next appointment!

Sep 12, 2023

Yeisha4 responded

I am sure that my next appointment will be as all my service appointments been for the last 11 years. Excellent!

August 26, 2023

Dealership Rating
Employee Rating

Franko Hernandez-Engracia was courteous and efficient. He got our tires approved and changed quickly. We were in and out in no time. 5 stars. Best service advisors here at Lia More

by ypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franko Hernandez-Engracia , James

Aug 28, 2023

Lia Honda of Kingston responded

Thank you for taking a moment to give credit to Franko for ensuring a valuable and efficient service visit. Your satisfaction means the world to us. We look forward to working with you again!

April 19, 2023

Dealership Rating
Employee Rating

I'm always more than satisfied with my car's service at this dealership. I bought my car at a different Honda dealership and was dissatisfied with their service--so even though I could still receive free o More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

April 11, 2023

Dealership Rating
Employee Rating

Wonderful assistance from Susan Kelly. She always provides excellent advice with much patience, friendliness and professionalism I enjoy her presence when I arrive More

by Smanfro1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

March 09, 2023

Dealership Rating
Employee Rating

Mark Wertheim Is great to work with. He understood my concerns and patiently answered all of my many questions. With his knowledge and genuine personal attention he truly is an asset to More

by tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Lia Honda of Kingston responded

Tatiana, your thoughtful review of Mark just made our day! Thank you for stopping by to give credit to Mark for all this patience and hard work. We hope to emulate this positive experience for you at your next appointment. We wish you pleasant travels until then.

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