Jared Hancock

Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else who wasn’t available to leave a message. My car sat for multiple days fixed and me unnotified. they also sent a scam message offering me a purchase quote for my vehicle as it was in “high demand” with an extremely disrespectful price. After I got it back, it had a ding in the back panel that was not there before (you can tell because whomever did it rubbed the dirt of the spot as they were checking it and no notice was given about it. More

by renojc Verified Customer Verified Customer

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I have never been so ticked off. Low ball offers on your trade, then they want to tell you what’s wrong with your trade mechanically even though they’ve probably never changed their Low ball offers on your trade, then they want to tell you what’s wrong with your trade mechanically even though they’ve probably never changed their own oil. Salesman looks at KBB and does instant cash offer for my trade. That’s not the trade value. After I left letting everyone there know how I felt, they kept calling. In the end, they actually valued my trade mid KBB trade value which was where I wanted to be. I did the deal just to later find out that the keys they gave me didn’t have the locking fuel door key. I will never be back. BTW I waited about an hour for them to find a key, 30 minutes just to get a salesman to help me even after I called them. More

by Never again Verified Customer Verified Customer

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Great to deal with and Martin got everything done in a timely manner. I had a deal and the truck in about 24 hours. timely manner. I had a deal and the truck in about 24 hours. More

by KJN Verified Customer Verified Customer

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Very clean and welcoming, everyone was very knowledgeable and made the process so very easy. and made the process so very easy. More

by LAURIE_GIRL1961 Verified Customer Verified Customer

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We loved working with Garrett. He made us feel like we were important and listened to our needs. He made us feel like we were important and listened to our needs. More

by MCCULLOUGH_PAMELA Verified Customer Verified Customer

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Very pleased with the service ad salesman Jared. Very friendly and helpful people. Very satisfied Very friendly and helpful people. Very satisfied More

by Bronco Verified Customer Verified Customer

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I have purchased lots of vehicles in my 60 years of driving experience and this sale was one of the easiest. Good price and everyone at dealership was friendly. driving experience and this sale was one of the easiest. Good price and everyone at dealership was friendly. More

by RICK.LAMB22 Verified Customer Verified Customer

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Jared and Rafael at Corwin Ford of Tri-Cities we're great to deal with! I was able to get the deal I wanted. I've bought several vehicles over the years from Corwin Ford of Tri-Cities and plan to continue do to deal with! I was able to get the deal I wanted. I've bought several vehicles over the years from Corwin Ford of Tri-Cities and plan to continue doing business with them. More

by ERICW4 Verified Customer Verified Customer

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Will S. was great - very patient with me and my parents’ questions. I’m waiting to hear back from him regarding more questions I asked to another sales rep. was great - very patient with me and my parents’ questions. I’m waiting to hear back from him regarding more questions I asked to another sales rep. More

by SILVIA_VALDEZ1 Verified Customer Verified Customer

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I had a great experience. Everyone was so nice to work with. The whole process was easy and straightforward. I'm very happy with my new car. I highly recommend buying your n Everyone was so nice to work with. The whole process was easy and straightforward. I'm very happy with my new car. I highly recommend buying your next car here. More

by RASHELLE74 Verified Customer Verified Customer

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