Jared Diveley
Jared Diveley at Lakeland Volkswagen
Refer Me

Jared Diveley

GM

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
3.8
80 Reviews

Ask Jared! Your VW Guy!

Dealership Experience

12 yrs, 11 mos

Industry Experience

20 yrs, 8 mos

3.8

80 Reviews

Write a Review

80 Reviews of Jared Diveley

December 06, 2024

Dealership Rating
Employee Rating

Great bunch of professionals to work with! Everyone made it easy and enjoyable to purchase a car! More

by Swede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re so glad to hear that your car purchase was easy and enjoyable. Our team takes pride in providing a smooth and professional experience, and we truly appreciate the opportunity to work with you!

December 04, 2024

Dealership Rating
Employee Rating

Me and my husband bought 3 brand new cars from this dealership. I am posting exactly what another customer posted few years ago and I couldn't agree more. I also added my thoughts about his unacceptabl More

by Bia Martin
Recommend Dealer
No

Other Employees Tagged: Jeff, Jeremy 5 stars

Dec 04, 2024

Lakeland Volkswagen responded

I will gladly share the video footage of this customer and her husband with anyone who buys this. They had to have law enforcement called to get them to vacate the property. We fixed the VW issue. No cost to the customer. No further concerns with the car. This was all resolved and then BAM! Husband and wife go ballistic cursing and disrespecting 3 department managers, all in front of families waiting for their cars to be serviced. There was no issue, we are all left bewildered. Why did you yell, scream, cuss, disrespect and berate the employees? What did anyone do to you? Lakeland VW is not a place where you can treat human beings with disrespect. I will always stand up for what is right and my employees well beings. You are no longer permitted on the property and will be trespassed as such if you or your husband return. May you find peace Jared Diveley

September 21, 2024

Dealership Rating
Employee Rating

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

August 26, 2024

Dealership Rating
Employee Rating

I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!

August 21, 2024

Dealership Rating
Employee Rating

Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. More

by biresdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!

June 18, 2024

Dealership Rating
Employee Rating

The service department at Lakeland VW are the best in the area. The team there are top notch! More

by dcingarijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2024

Dealership Rating
Employee Rating

Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care More

by horaceeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 13, 2024

Dealership Rating
Employee Rating

Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. More

by walsh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2024

Dealership Rating
Employee Rating

Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well More

by tpfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

I had a great experience buying my Taos at the VW dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett

1
...

Dealership Inventory (119 Vehicles)

new 2025 Volkswagen Atlas car, priced at $37,450
2025 Volkswagen Atlas
new
Silver Mist Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $38,574
2024 Volkswagen ID.4
new
Opal White Pearl exterior
Automatic
Rear-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $45,576
2024 Volkswagen Atlas Cross Sport
new
Opal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $41,897
2025 Volkswagen Atlas Cross Sport
new
Mountain Lake Blue Metallic exterior
Automatic
Front-wheel Drive
used 2018 Volkswagen Passat car, priced at $19,459
2018 Volkswagen Passat
used
Pure White exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas car, priced at $39,051
2024 Volkswagen Atlas
new
Pure White exterior
Automatic
Front-wheel Drive