Janyll Henriquez

⭐⭐⭐⭐⭐ I recently leased a car from Mercedes of Cutler Bay and the experience was outstanding! Janyll, my sales rep, was incredibly knowledgeable and patient throughout the process. She took the time to a Bay and the experience was outstanding! Janyll, my sales rep, was incredibly knowledgeable and patient throughout the process. She took the time to answer all my questions and made sure I felt confident in my decision. Her professionalism and attention to detail truly set her apart. Rene Sanchez in the finance department was equally impressive. He walked me through all the financing options clearly and made the paperwork process smooth and stress-free. Rene’s expertise and friendly demeanor made the final steps of the lease feel seamless. Together, Janyll and Rene made this the best car-leasing experience I’ve ever had. I highly recommend them to anyone looking for exceptional service and experience. More

Report | Print

Truly every purchase experience at the Mercedes-Benz dealership of Cutler Bay is excellent and undoubtedly the finest and best in Miami, Florida. From the moment I walk in, I am always greeted by an exc dealership of Cutler Bay is excellent and undoubtedly the finest and best in Miami, Florida. From the moment I walk in, I am always greeted by an exceptional and highly professional team that go above and beyond to ensure my satisfaction. Ms. Janyll Henriquez, Mr. Ira Jones, and Mr. Hugo Sanchez demonstrate unparalleled expertise, attentiveness, and dedication throughout the entire process of purchasing my vehicles. Their attention to detail, transparency, and genuine care make me feel valued as a customer at every visit. They take the time to listen to my needs, guide me through my options, and ensure that every aspect of my purchase is seamless and enjoyable. Their knowledge of the vehicles and their commitment to delivering top-notch service are truly commendable. If you’re looking for a dealership that values its customers and provides exceptional service, this is the one. More

Report | Print

Quiero agradecer sinceramente a Janyll Henriquez por su excelente atención y profesionalismo durante todo el proceso de compra de mi auto. Desde el primer momento, demostró un profundo conocimiento de los excelente atención y profesionalismo durante todo el proceso de compra de mi auto. Desde el primer momento, demostró un profundo conocimiento de los modelos y me guió con paciencia, siempre buscando lo que mejor se ajustaba a mis necesidades y presupuesto. Su enfoque honesto y amable hizo que la experiencia fuera mucho más agradable y libre de estrés. Sin duda, recomiendo a Janyll Henríquez a cualquiera que esté buscando un auto, ya que no solo se enfoca en vender, sino en ofrecer el mejor servicio al cliente posible. ¡Gracias por hacer de esta compra una experiencia tan positiva!" More

Report | Print

Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. customer expectations. 100% customer service oriented. More

Report | Print

Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More

Report | Print

Helpful, knowledgeable, no pressure sales. Janull explained everything about the vehicle. She followed up with me to make sure that I don’t have any additional questions. Will be very happy to Janull explained everything about the vehicle. She followed up with me to make sure that I don’t have any additional questions. Will be very happy to recommend this dealership and Janull to my friends and family. More

Report | Print

Best experience and best service Great customer service vey happy with the deal and with the car payments vey happy with the deal and with the car payments More

Report | Print

Wow, Literally the easiest and most stress free car buying experience I could have ever imagined! No one was pushy or trying to hurry me along to make my decision to move onto the next customer. I chat buying experience I could have ever imagined! No one was pushy or trying to hurry me along to make my decision to move onto the next customer. I chatted with Janyll Henriquez one day and then When we started talking prices, Janyll did everything- from crunching numbers to explaining extended warranty options, to getting me a car I loved at a price that i was comfortable with, there was no running back and forth to a man behind the curtain who made the choices, everything was decided right in front of me! I were amazed with everything Janyll offered and will definitely recommend them to anyone we know who is in the market for a car! Thanks for a great experience! More

Report | Print

I recently purchased my second car from Janyll, and once again, she has proven to be an outstanding professional. Janyll's level of expertise and commitment to customer satisfaction is unparalleled. Her pro again, she has proven to be an outstanding professional. Janyll's level of expertise and commitment to customer satisfaction is unparalleled. Her professionalism, knowledge, and customer-focused approach made the purchasing process smooth and stress-free. Janyll took the time to understand my needs and preferences, ensuring that I found the perfect Mercedes Benz. Trustworthy and transparent, Janyll has earned my confidence, and I highly recommend her to anyone in search of a reliable and dedicated seller. My experiences with Janyll have been consistently excellent, making her my go-to for all future car purchases. More

Report | Print

I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Mercedes Benz of Cutler Bay. The second experience was not as pleasant since the car I chose was unsuitable for my needs. I contacted the dealer's best salesperson, the most knowledgeable, professional, kind, and patient, Miss Janyll Henriquez, and she, together with the great team, made up of the general manager, Mr Luis Gutiérrez, the sales director Mr. Daniel Baster, the sales managers Mr. Oliver Ortiz and Mr. Ira Jones and the financing manager Mr. Albert Torres managed to leave the dealership with great satisfaction. Do not hesitate to visit Mercedes Benz of Cutler Bay when you want a Mercedes Benz car. I highly recommend it. No suelo hacer publicaciones como esta, pero en realidad, así como nos quejamos cuando las cosas van mal, también deberíamos destacar las buenas experiencias. Esta es mi tercera compra de un automóvil Mercedes Benz de Mercedes Benz de Cutler Bay. La segunda experiencia no fue tan placentera ya que el auto que elegí no se adaptaba a mis necesidades. Me comuniqué con la mejor vendedora del concesionario, la más conocedora, profesional, amable y paciente, la Srta. Janyll Henriquez, y ella, junto al gran equipo conformado por el gerente general Sr. Luis Gutiérrez, el director de ventas Sr. Daniel Baster, los gerentes de ventas Sr. Oliver Ortiz y Sr. Ira Jones y el gerente de finanzas Sr. Albert Torres logré salir del concesionario con gran satisfacción. Cuando desee un automóvil Mercedes Benz, no dude en visitar el concesionario Mercedes Benz de Cutler Bay. Los recomiendo altamente. More

Report | Print