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Janya Roberson
Janya Roberson at Jones Chevrolet Humboldt
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Janya Roberson

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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5.0
6 Reviews

Dealership Experience

9 mos

5.0

6 Reviews

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6 Reviews of Janya Roberson

May 05, 2025

Dealership Rating
Employee Rating

Very professional and gets the job done everytime. And very polite and coutious. Thank you. More

by futrell.ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia, Jeremy Sanford

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May 05, 2025

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

April 13, 2025

Dealership Rating
Employee Rating

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. More

by terry416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia, Jeremy Sanford

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Apr 14, 2025

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

March 23, 2025

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Employee Rating

Service was timely and good but prices are too high for alternative services ..Janya was great More

by MH42852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear Janya was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

March 07, 2025

Dealership Rating
Employee Rating

Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 More

by joskiegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia

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Mar 07, 2025

Jones Chevrolet Humboldt responded

We are very happy to hear Crystal, Janya, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

February 26, 2025

Dealership Rating
Employee Rating

She was very nice. Service was quick. Waiting room was large and clean. Will definitely use them again. More

by MWATTS0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

February 23, 2025

Dealership Rating
Employee Rating

Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up More

by DAKOTA22S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Garcia

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Feb 24, 2025

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

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