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Janice Acosta
Janice Acosta at Hartford Toyota
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Janice Acosta

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
165 Reviews
4.6

165 Reviews

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165 Reviews of Janice Acosta

May 13, 2024

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Employee Rating

Good at communicating on what needs to be fixed and what can wait. All around great service More

by gradywhaler
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Yes
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May 13, 2024

Hartford Toyota responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Grady, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. The Team at Hartford Toyota

May 13, 2024

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Everything and everyone was awesome. Janice words of encouragement was good. She offered/ referred needed, So that I would not have to take time off work in August for another car ser More

by Gralisa
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Recommend Dealer
Yes
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May 13, 2024

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Janice here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

May 11, 2024

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Friendly and efficient service. Makes recommendations for needed service, No upsell. Plus nice car wash More

by wjscholtz
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Yes
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May 12, 2024

Hartford Toyota responded

Thank you for your very kind review. Janice and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

April 13, 2024

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Very pleasant, clean, and welcome, Explained the problem of the car gave me the hold list with the cost which was very helpful. More

by joaquinavelez2
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Recommend Dealer
Yes
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Apr 14, 2024

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

March 25, 2024

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Janice is attentive and responsive. We are very happy with the service provided on our vehicle. Great advisor! More

by Jeffrey.m.yanchek
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Recommend Dealer
Yes
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Mar 25, 2024

Hartford Toyota responded

Jeffrey, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 23, 2024

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Very good service and experience They are always attentive and helpful Would come back again More

by gerardi
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Mar 25, 2024

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

March 09, 2024

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I have had a great experience with Toyota Hartford Toyota has excellent service- I would recommend them to family and friends More

by Dmeuci
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Mar 10, 2024

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 29, 2024

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Employee Rating

Excellent service. My car was serviced.I was kept informed of the necessary repairs on line and in person.Thanks. More

by Emily18554
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Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Mar 01, 2024

Hartford Toyota responded

Emily, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

February 15, 2024

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Employee Rating

Great I just want to know about the pain of my car how is it going More

by joelianykiarely
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Feb 16, 2024

Hartford Toyota responded

Thanks for sharing your thoughts about your experience. Please call us for updates! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 14, 2024

Dealership Rating
Employee Rating

Oil was changed, and the service video was informative. 3 stars because there were unnecessary repair recommendations. Good dealer! More

by bvaldes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Helpful
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Feb 14, 2024

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

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