Janette Avila
Janette Avila at Aaron Chevrolet
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Janette Avila

Service Receptionist

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Janette Avila

September 30, 2024

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Employee Rating

Visiting Aaron Chevrolet has always been a top quality experience from the time of vehicle purchase all through my service visits. More

by daveroxyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Aaron Chevrolet responded

Thank you for sharing your positive experiences with Aaron Chevrolet in Lake Elsinore! We're delighted to hear that both our sales and service teams have consistently met your expectations. We look forward to continuing to serve you!

September 22, 2024

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Poor communication skills, lack of feedback to customer regarding services provided. Revamp service advisors duties to include morning roundtable with service managers. More

by LILCO5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Fradd

Oct 01, 2024

Aaron Chevrolet responded

We apologize for the lack of communication and feedback you experienced. Your suggestion to revamp service advisors' duties is noted, and we are committed to improving our processes. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 17, 2024

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They were very pleasent and thoughtful. I arrived about 10 minutes early and they had my truck serviced within 30 minutes. Service doesn't get better than that. Thank you to the whole servi More

by diqlogiq
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Aaron Chevrolet responded

Thanks for sharing your experience! We're glad to hear our service team at Aaron Chevrolet in Lake Elsinore took great care of you and got your truck serviced quickly. We appreciate the support!

August 15, 2024

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Very nice and efficient, good work they tell you about your vehicle and what's going on More

by robert.russell602
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2024

Aaron Chevrolet responded

We're glad you enjoyed working with our team, Robert! We appreciate your business and hope to see you again at Aaron Chevrolet in Lake Elsinore.

August 03, 2024

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Friendly and knowledgeable advisors. The wait time was kept to a minimum. Very clean store. Over all was a great experience, communication was there, and recommendations were explain. Wi More

by juarez_nury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore. Thank you for the kind words and we look forward to seeing you again!

May 31, 2024

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A a a a a a. A a a a a a a a as More

by JOAQUIN_DUKE
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Aaron Chevrolet responded

Thank you for your confidence in Aaron Chevrolet in Lake Elsinore, Joaquin!

May 26, 2024

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Employee Rating

Quick and easy to trade in defective battery. Mid-range price quote to have it installed, but we chose to do it ourselves. One nearby dealership wanted $180.00 to replace it under warranty!!! More

by anzafever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Aaron Chevrolet responded

Thanks for sharing your experience! We're glad to hear the trade-in process was quick and easy. If you need any further assistance in the future, we're here to help!

May 22, 2024

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Employee Rating

Faisal has always gone out of his way to give me great service. Good job! More

by GEORGEFIREKILLER
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2024

Aaron Chevrolet responded

George, thank you for sharing your wonderful feedback for Faisal! We appreciate your five-star review of Aaron Chevrolet in Lake Elsinore and look forward to assisting you next time.

April 30, 2024

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Employee Rating

The sealer stocked the necessary parts to repair my vehicle in under the promised time. The gal in service noticed my GM rewards saving me 152.41 on my repair. Will I go back yes! Do I recommend this d More

by CASUNRISE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Cisneros

May 01, 2024

Aaron Chevrolet responded

It's great to know that our team at Aaron Chevrolet in Lake Elsinore was able to help you save on your repair and get everything done ahead of schedule. We appreciate the recommendation and look forward to seeing you again!

April 06, 2024

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Employee Rating

Service center has always been great Taylor is very knowledgeable and reliable.. will be buying a new truck from here very soon! More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Aaron Chevrolet responded

Albert, it's great to know that Taylor and our service center team have been able to assist you at Aaron Chevrolet in Lake Elsinore. We look forward to helping you find your new truck when the time comes!

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