Janet Monroe

The vehicle was not vacum and washed as promised , I've told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dolla told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dollars and I truly believe nothing was done to my vehicle because the tire nu bolt was still missing the truck was dirty inside and out and probably they reset the oil life on my truck computer without changing the oil and cabin filter, I've left a message to the service manager in detail what has happened and no call back yet, this morning I called the general manager on the phone telling him everything that has happened and so far nothing. And this explains why I will not go or recommend for anybody to go to Sunrise ford for anything More

by carmelo.signorelli Verified Customer Verified Customer

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The price, service and timely response was better than expected. I was in and out on a Saturday morning expected. I was in and out on a Saturday morning More

by joneskareem183 Verified Customer Verified Customer

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The reason for only 3 stars is I have bought many vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town. The warranty work was great though. I will probably not get my next car/truck there because of how I was treated. Their loss. The people in the shop I would give them a 10. Very nice workers. Have a blessed day. More

by n292q Verified Customer Verified Customer

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Outstanding experience purchasing my Ford Explorer ST. Knowledgeable Salesman made it an easy sell. Sales manager wasn’t pushy and paperwork went smooth Knowledgeable Salesman made it an easy sell. Sales manager wasn’t pushy and paperwork went smooth More

by TISONB1692 Verified Customer Verified Customer

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Worst, bought many trucks from sunrise ford for my business over 30 years, last service major screw ups, never again! business over 30 years, last service major screw ups, never again! More

by REELKOOL Verified Customer Verified Customer

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Manipulation of interest when checking credit score I will rather coming in with a pre approved loan will rather coming in with a pre approved loan More

by Vince Verified Customer Verified Customer

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They were very nice and even smiled. Very nice customer service area very pleasant clean Very nice customer service area very pleasant clean More

by SPIVEYC86 Verified Customer Verified Customer

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Sarah leading the way for sending vice on my F150 makes it a pleasant professional smooth sailing experience to have my truck serviced. I trust and rely of the Ford Motor Company to give the best service f it a pleasant professional smooth sailing experience to have my truck serviced. I trust and rely of the Ford Motor Company to give the best service for my vehicle. More

by GUARDIANANGELSLB Verified Customer Verified Customer

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Been waiting to hear about my title for 45 days now after buying a new raptor. Nobody will return my calls buying a new raptor. Nobody will return my calls More

by brandon morneau Verified Customer Verified Customer

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Close conbinu service good work profesionales friendly jhonest about quarry clean embodiment clean waiting area jhonest about quarry clean embodiment clean waiting area More

by Mcsegura2000@yahoo.com Verified Customer Verified Customer

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