Jane Heaster
Jane Heaster at Glynn Smith Chevrolet GMC
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Jane Heaster

Service Consultant

Glynn Smith Chevrolet GMC

600 Columbus Pkwy
Opelika, AL 36801

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25 Reviews
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25 Reviews

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25 Reviews of Jane Heaster

May 26, 2023

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Employee Rating

Went in for service, had an issue that was easily taken care of. While I was waiting a member of their sales team asked if I would like to see the newer version of my car. I had time to look, but I was N More

by Billy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lee , Scott Norris sales

May 30, 2023

Glynn Smith Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676

December 31, 2022

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Worst service ever. Had an appointment yet they took people that came in after me plus they couldn’t even do what I asked them to do. Also one thing was a recall which t More

by Prich3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 04, 2023

Glynn Smith Chevrolet GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact me at your earliest convenience to further discuss. Sincerely, JP Harper | Service Manager | (334) 610-0676

Jan 05, 2023

Prich3234 responded

This is just a joke. Not even everything that happened that day. They couldn’t even do what I went in for plus the minute I left the lot my right tire sensor went out. They never let GMC know they did the recall so I’m not sure they even did that. Went in for the recall and tire rotation however they didn’t do the tire rotation when I asked them to check my brakes. They then had to go back again and do my tire rotation so that means they took my tires off twice and then my tire sensor doesn’t work. I’m not even sure they they did my recall because they never notified GMC if it

Feb 02, 2023

Prich3234 responded

Would like to work with them but I don’t know how? No response to my complaint

February 05, 2022

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Great dealer, very helpful and curious never disappoint, fixed right the first time. Thank you to everyone More

by donkoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Glynn Smith Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676

October 11, 2020

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Employee Rating

Visited Glynn smith for service. Very disappointed that the service rep didn’t wear face covering. To me shows lack of concern for the health of their customers. More

by Face covering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2020

Glynn Smith Chevrolet GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Please call me at your earliest convenience so we can discuss your experience. Sincerely, Glenn Claridy-Service Manager | 334-610-0676

August 23, 2018

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Suburban Rocks! Walter Moore at Glynn Smith was excellent. Recommend this dealership for any new car needs. Convenient, good price and fair. Beautiful vehicle as well More

by Suburb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Moore

Aug 24, 2018

Glynn Smith Chevrolet GMC responded

Thank you so much! We think Walter is excellent, too. We appreciate your recommendation!

June 16, 2018

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Employee Rating

Great day. The Guys make you feel at home. They know you by name and don’t pressure you into making irrational decisions. Today was a good day. More

by Romonf75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Glynn Smith Chevrolet GMC responded

Thank you for your kind feedback! We can't wait to see you again!

March 25, 2018

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100% Excellence Fast service done by expert technicians. And dealing with the service people is always a good experience! We made it at 531 PM to drop the vehicle o More

by Auprofs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Glynn Smith Chevrolet GMC responded

We're so glad you had such a positive experience with us. Don't hesitate to reach out if there's ever anything else we can do for you!

January 15, 2018

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Employee Rating

Thorough and informative The morning I carried my Chevy in for service, they told me that it would be alittle bit some things had froze up. They let me know step by step what More

by Claudia White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Glynn Smith Chevrolet GMC responded

We're happy we could help, Claudia! Come see us again for any questions or issues you may have!

January 09, 2018

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Employee Rating

Quick, thorough, friendly Our vehicle was serviced in a reasonable amount of time even though there were several cars ahead of us. This was our first service appointment since More

by Laurie M Yates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Glynn Smith Chevrolet GMC responded

We're happy we could help you out, Laurie! Please come see us again for all your automotive needs!

December 27, 2017

Dealership Rating
Employee Rating

Excellent Service The service was excellent and timely. They do a great job providing quality service and a comfortable waiting area. I'll definitely be back soon. More

by Michael Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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