Janae Andrews
Janae Andrews at Napleton Hyundai of Carmel
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Janae Andrews

Sales

Napleton Hyundai of Carmel

4200 E 96th St
Indianapolis, IN 46240

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37 Reviews
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37 Reviews

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37 Reviews of Janae Andrews

October 13, 2023

Dealership Rating
Employee Rating

Ive used Napleton Hyundai of carmel for years now and always had the best times when i go there. 3 Cars in and planning on getting a 4th. Amazing dealership and amazing staff More

by ShaneStevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Napleton Hyundai of Carmel responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

January 14, 2021

Dealership Rating
Employee Rating

Janae was the greatest! She was so caring and understanding of my situation! Very helpful and knowledgeable thanks sooo much!! Will recommend to my friends. More

by Mbalsum099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Napleton Hyundai of Carmel responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care.

December 23, 2020

Dealership Rating
Employee Rating

Got a brand new sonata at the payment I wanted Janae was super easy to work with I highly recommend working with her shes so amazing More

by mikeepnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Napleton Hyundai of Carmel responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

Dealership Rating
Employee Rating

I was greeted by everyone wearing a mask and I felt very safe and appreciated I was greeted right away and was offered a free car wash for the time being. More

by ohmarsohmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Napleton Hyundai of Carmel responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2020

Dealership Rating
Employee Rating

Janae was great. Very informative. Very nice process was easy. She made the drive to indiana worth it. You have to go check her out. Thank you Janae More

by cldemar73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Napleton Hyundai of Carmel responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are happy to pass along your comments to Janae. Have an amazing day!

Dec 22, 2020

Napleton Hyundai of Carmel responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are happy to pass along your comments to Janae. Have an amazing day!

December 07, 2020

Dealership Rating
Employee Rating

Absolutely the worst service imaginable....not only do they not answer the phones or call you back they also argue with you! Terrible service! Terrible communication....try any other place for service... More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: I dealt with Justin Bowers in service.....very disappointing communication....says he will call back but didn't. Delays and excuses were all he had to offer.

Dec 23, 2020

Napleton Hyundai of Carmel responded

Dan, thank you for your feedback. I am sorry to hear that you did not have a good experience through our service department! Again thank you for your feedback and I hope you have a great day!

October 14, 2020

Dealership Rating
Employee Rating

Janae was so wonderful! She helped me find the perfect car for the perfect price!! I recommend Napleton Hyundai of Carmel to all friends and family. More

by Cassbadass210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Napleton Hyundai of Carmel responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are happy Janae was able to help you out! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Hyundai of Carmel!

September 15, 2020

Dealership Rating
Employee Rating

I was exceptional pleased working tim dement. I didnt feel like i was getting the run around and he communicated with me like he said he was. He's a man of his word putting the customer first. I would re More

by James
Customer Service
Recommend Dealer
Yes
Sep 17, 2020

Napleton Hyundai of Carmel responded

Thank you so much for sharing your recent experience with us, James! We work hard to provide each of our clients with the best automotive experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 17, 2020

Napleton Hyundai of Carmel responded

We're glad to hear that everything was completed to your satisfaction, James! Please let us know if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 29, 2020

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Employee Rating

Very nice and understanding lady don’t hesitate to work with her you won’t regret it everything will get done and you’ll be happy 😃 More

by Marshaye20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Napleton Hyundai of Carmel responded

Hi, we appreciate you choosing Napleton Hyundai of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 29, 2020

Dealership Rating
Employee Rating

Best car dealer ever they very reasonable helpful and have great customer service ask for Janae Andrews her customer service skills are very impressive and very outstanding More

by Ashhodges25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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