Jamie Passarelli

This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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Very friendly staff and great environment! Highly recommend Avery helping you find the right vehicle! Highly recommend Avery helping you find the right vehicle! More

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Shane was awesome. We were in a tight spot with moving cross-country in less than a week. He made it his mission to do right for us. Can’t thank him enough! We were in a tight spot with moving cross-country in less than a week. He made it his mission to do right for us. Can’t thank him enough! More

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Efficient and quick sales process helped me fight the right vehicle and even got me a better interest rate than the bank. right vehicle and even got me a better interest rate than the bank. More

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The team at Phil Long Chapel Hills did an excellent job assisting us. We had very specific requirements which were not the easiest to meet. Joe, Chandra, and Jaimie were very personable. I would recommend assisting us. We had very specific requirements which were not the easiest to meet. Joe, Chandra, and Jaimie were very personable. I would recommend anyone looking for a vehicle start with Phil Long Chapel Hills. More

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Everyone is always super eager to help me in any way. Avery was especially helpful Avery was especially helpful More

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Joe was a very professional salesman, very kind, courteous and understanding. He was never pushy and definitely made the right decision buying a vehicle from him. courteous and understanding. He was never pushy and definitely made the right decision buying a vehicle from him. More

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Michael has what it takes to be in the car business. Just give him the opportunity to find you a car or even refer him to others! Just give him the opportunity to find you a car or even refer him to others! More

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I had a great experience with the Christopher Manley and his manager Jamie Passarelli when I had to buy a new car after my old one was stolen even though I wound up buying a car for cash they presenting me his manager Jamie Passarelli when I had to buy a new car after my old one was stolen even though I wound up buying a car for cash they presenting me some great financing options on a new car but we're way cool when I wound up buying a used car. I highly recommend More

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I recently purchased 2 cars from Phil Long Chapel Hills. Excellent customer service from Jamie Passarelli on both purchases. Everything went very smooth and didn't take hours like I've experienced before. I Excellent customer service from Jamie Passarelli on both purchases. Everything went very smooth and didn't take hours like I've experienced before. I know where I will be returning to when I need cars from here on out! More

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