Jamie Difebo

Highly responsive staff at Maserati Alfa of Wilmington Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. More

by LankyLefty Verified Customer Verified Customer

Report | Print

Senior manager was very disrespectful to me regarding my vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for serv vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for service on my vehicle. More

by Ldmiller Verified Customer Verified Customer

Report | Print

Very disappointed with the dealership. Multiple issues and not rectified. I bought a New grecale jan of 2025. out of town purchase. Paid for enclosed transport to be shipped to me. The car Multiple issues and not rectified. I bought a New grecale jan of 2025. out of town purchase. Paid for enclosed transport to be shipped to me. The car was send on a cheap open transport in bad weather. Arrived in pretty bad situation with lot of iron residue and dirt and scratch marks. The extra money collected for enclosed transport was not refunded to date. There was only one key provided and that too was broken. Was not informed at time of purchase that the second key was missing and first key broken. Manager knew about the keys when the car was picked up for transport per the transport company person. He even have a picture to document. The original carpets were not on the car. After multiple times going back and forth, a second key was send which also didn’t have the actual key. Able to drive the car with the fob. In case I need to use manual key, I will be stuck. The carpets are still not provided after 5 months. A rubber mat was mailed to me instead of original carpets. Overall car was sold with false pretense and response to inquir was unprofessional. To date nothing done to rectify the situation. Totally unexpected from a Maserati dealership. Car is in for first service. Will update if any other part missing. From my experience I urge anyone considering to buy from this dealership to triple check the accessories prior to picking up the car. More

Report | Print

I was happy with the service provided. I got an explanation for everything that was serviced. I got an explanation for everything that was serviced. More

by ADAMDOLPHIN21 Verified Customer Verified Customer

Report | Print

Very prompt service was done very efficiently it was done with an hour and a half Thank you with an hour and a half Thank you More

by Great Job ZF Verified Customer Verified Customer

Report | Print

The paint and rim restoration made the cat look like new, you do need to work on your automated schedule system the actual work done was great you do need to work on your automated schedule system the actual work done was great More

by JOHNMP0707 Verified Customer Verified Customer

Report | Print

The staff is always welcoming and professional. They even provide a video of the work done to your car. The next day a follow up call is done to make sure you are happy with the work. They even provide a video of the work done to your car. The next day a follow up call is done to make sure you are happy with the work. More

by CALARESELISAB Verified Customer Verified Customer

Report | Print

Tim was fantastic to work with. He is Very knowledgeable and very personable. Thank you He is Very knowledgeable and very personable. Thank you More

by BMASSAROTTI Verified Customer Verified Customer

Report | Print

Did not have loaner…gave me rental that smelled of dog… returned… was not happy!!! returned… was not happy!!! More

by BOBBYGEE215 Verified Customer Verified Customer

Report | Print

They took care of my car. They did the work in a timely manner. Thank you They did the work in a timely manner. Thank you More

by vaidra001 Verified Customer Verified Customer

Report | Print