Jamie Difebo

The staff are amazing! They worked diligently to resolve my concerns. I was very pleased with the results. I highly recommend Maserati of Wilmington Pike! They worked diligently to resolve my concerns. I was very pleased with the results. I highly recommend Maserati of Wilmington Pike! More

by AJ Verified Customer Verified Customer

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I d always drive 120 miles to check on my car , change tires and oil instead of visiting the one near my place which is 30 mnts away - I live the team - they are very professional, and on time tires and oil instead of visiting the one near my place which is 30 mnts away - I live the team - they are very professional, and on time More

by CHRISTINEATAYA Verified Customer Verified Customer

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Great service all around! Really appreciate the proactive warranty work, and Amanda was excellent with promt updates and communicating service options. Also like the pick up Really appreciate the proactive warranty work, and Amanda was excellent with promt updates and communicating service options. Also like the pick up/ drop off option without asking and they always have a loaner available. First class dealership! More

by Harry Alexander Verified Customer Verified Customer

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Dishonest and illegal business practices. Charged $400 for a faulty repair. Also, lied to me to avoid contractual obligation to honor an Alfa Romeo factory issued warranty (Mopar Max Care). T Charged $400 for a faulty repair. Also, lied to me to avoid contractual obligation to honor an Alfa Romeo factory issued warranty (Mopar Max Care). Treated me with disrespect and a dismissive attitude. More

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Always easy to get an appointment and reasonable time to wait for different services. Very accommodating wait for different services. Very accommodating More

by JBOSIO Verified Customer Verified Customer

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Highly responsive staff at Maserati Alfa of Wilmington Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. More

by LankyLefty Verified Customer Verified Customer

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Senior manager was very disrespectful to me regarding my vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for serv vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for service on my vehicle. More

by Ldmiller Verified Customer Verified Customer

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Very disappointed with the dealership. Multiple issues and not rectified. I bought a New grecale jan of 2025. out of town purchase. Paid for enclosed transport to be shipped to me. The car Multiple issues and not rectified. I bought a New grecale jan of 2025. out of town purchase. Paid for enclosed transport to be shipped to me. The car was send on a cheap open transport in bad weather. Arrived in pretty bad situation with lot of iron residue and dirt and scratch marks. The extra money collected for enclosed transport was not refunded to date. There was only one key provided and that too was broken. Was not informed at time of purchase that the second key was missing and first key broken. Manager knew about the keys when the car was picked up for transport per the transport company person. He even have a picture to document. The original carpets were not on the car. After multiple times going back and forth, a second key was send which also didn’t have the actual key. Able to drive the car with the fob. In case I need to use manual key, I will be stuck. The carpets are still not provided after 5 months. A rubber mat was mailed to me instead of original carpets. Overall car was sold with false pretense and response to inquir was unprofessional. To date nothing done to rectify the situation. Totally unexpected from a Maserati dealership. Car is in for first service. Will update if any other part missing. From my experience I urge anyone considering to buy from this dealership to triple check the accessories prior to picking up the car. More

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I was happy with the service provided. I got an explanation for everything that was serviced. I got an explanation for everything that was serviced. More

by ADAMDOLPHIN21 Verified Customer Verified Customer

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Very prompt service was done very efficiently it was done with an hour and a half Thank you with an hour and a half Thank you More

by Great Job ZF Verified Customer Verified Customer

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