Jamie Avers

Holm Automotive Center Inc responded

Thank you, KSOffroader, for the 5-star review! We know how stressful a major mechanical failure can be, especially with a vehicle like your GMC Sierra Denali. We are so grateful for your kind words regarding our team's persistence in searching nationwide for a replacement engine. It is wonderful to hear that Chuck Loader provided the steady communication and professionalism needed to make the process as smooth as possible. Providing temporary transportation is just one of the ways we try to support our customers during these challenging times. We truly appreciate your recommendation and are happy we could get your family back on the road! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Renden, for the 5-star review! We are so happy to hear that you always feel welcome and well-taken care of by our service department. Whether it's a minor question or a larger issue, our goal is to be here for you with a helpful attitude every time you walk through our doors. We appreciate your continued trust in us and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are incredibly honored by your comment that our service department "sets the standard" for other GM dealers. Our team works hard to provide a world-class experience, so receiving perfect marks for workmanship, communication, and transparency means a lot to us. We will be sure to share this high praise with Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz. It is a team effort, and they will be thrilled to know their dedication is being noticed. We appreciate your business and look forward to continuing to provide you with that same high level of service in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dedeb, for the 5-star review! We are so pleased to hear that **Chuck Loader** and **Jamie Avers** were able to accommodate your hectic schedule. We know how busy life can get, so we always strive to be as flexible as possible to ensure your vehicle gets the service it needs without the e xtra stress. Thank you for your kind words regarding our workmanship and communication! We appreciate your continued trust in us and look forward to your next visit. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, wburton, for the great 5-star review! We are glad we could get those tire pressure sensors sorted out for you so quickly. It’s a common issue as vehicles reach that age, and we are thrilled that your extended warranty was able to cover the majority of the cost! We also appreciate you noting that we were able to get the work done even earlier than scheduled. We will be sure to share your feedback with Jamie Avers and Chuck Loader. Thank you for trusting the Holm Automotive team! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Patti, for the excellent 5-star review! We are thrilled to hear that the service you received for the second time since purchasing your car was the same great service as the first. Consistency in quality is vital to our commitment to excel and exceptional Customer Care. Your perfect scores across all categories, and your recognition of Jamie Avers and Steve Schiltz, are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, mexilicious, for the excellent 5-star review! We are delighted to hear that you always come here for your van's oil changes. We appreciate your kind feedback that we are very tactful & swift with our work and that we thoroughly check all the other important fluids for you. Providing efficient and comprehensive maintenance is central to our commitment to Customer Care. We appreciate your business and your trust in our establishment! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing this wonderful feedback! We are thrilled to hear that the excellent customer service and quality of work are what keep customers returning to our dealership. We believe in building genuine relationships, and we take immense pride in ensuring our service technicians and sales representatives address you by name. Your acknowledgment that our owners go out of their way to make sure you are getting quality service highlights our core value of Concern for Others across every level of our organization. This commitment to personalized, high-quality care is what drives everything we do! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Vincent VanCleave, for the wonderful 5-star review! We are honored that you have been dealing with Holm's for 6 years and that you keep coming back for the unmatched service you receive. It truly means a lot to know that we take care of you like family and that our commitment to exceptional customer service and fair pricing keeps you loyal. Your perfect scores across all categories, and your recognition of Jamie Avers, Chuck Loader, Reed Nelson, and Steve Schiltz, reinforce our core value of Concern for Others and dedication to excel. We greatly appreciate your long-term business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that our team is friendly and helpful, and that you can usually get in fairly fast. We especially appreciate your high praise for Jayme (Jamie Avers) being the best! Your perfect scores across all categories confirm our commitment to efficient, quality Customer Care. We appreciate you recognizing Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz! Sincerely, the Holm Automotive Team of Abilene.