James Van Gelder
Finance Manager
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
Dealership Experience
21 yrs, 11 mos
340 Reviews
Write a Review340 Reviews of James Van Gelder
May 28, 2023
Sales was great but heaven forbid u have a service issue they mess around for weeks and then Billy the service guy will make sure you still don't get car fixed pls do yourself a favor hyundai are great cars they mess around for weeks and then Billy the service guy will make sure you still don't get car fixed pls do yourself a favor hyundai are great cars but buy one from anywhere else cause they will not do a thing if you have an issue trust me I learned the hard way they lost my business and we have bought 6 cars from them in 3 years to get no help the first problem More
April 14, 2023
Never have been a big fan of the car buying experience. Anyway, I was pleasantly surprised how easy, efficient, caring experience purchasing my pre-owned Tuscon. A big shout out to Jack the salesman th Anyway, I was pleasantly surprised how easy, efficient, caring experience purchasing my pre-owned Tuscon. A big shout out to Jack the salesman that was appointed to handle my purchase. Can't say enough good about him, he was available with all the answers to my questions but more importantly he did not bother me. He just made himself available as needed, PERFECT. I intend to recommend your dealership to all my friends and in particular JACK. Thank You Howard More
Other Employees Tagged: DJ Frazier, Jack Calcut
July 01, 2020
Bill Parente has been my salesperson for the 4 vehicles I have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous, friendly, an all around nice guy to work with. In fact your entire staff are the same way. Your showroom, ladies room, coffee area are always kept clean. There is no mess at Hyundai NPR. I would highly recommend you for sales & service. I give you a 200% satisfaction rating. More
Other Employees Tagged: John Little, Bill Parente, J.V. Nicolas, Barry Roach, Justin Denham , Mary Boulahanis
December 02, 2019
Purchased 2017 4Runner. Emily was great Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it e Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it easy. More
Other Employees Tagged: Mike Patten, Fred Singleton, Joey Mayo , Evan Devorace
November 22, 2019
Oil change Very healthful on your concerns about car was in and out within 30 minutes would divinely look forward to going there again there service is quick and Very healthful on your concerns about car was in and out within 30 minutes would divinely look forward to going there again there service is quick and straight to the point More
Other Employees Tagged: James (Jimmy) Hendren, Mike Lynch
November 21, 2019
Stress free I was very satisfied sale and service experience. Alex was very knowledgeable and answered all our questions. He went the extra mile when he removed t I was very satisfied sale and service experience. Alex was very knowledgeable and answered all our questions. He went the extra mile when he removed the security sticker from our trade-in to the new purchase. More
Other Employees Tagged: Alex Oremland
November 19, 2019
Extremely pleasant experience Purchased a Santt Fe. Joe Lucatra made the entire process seamless and very pleasant. No pressure. I will definitely purchase any future cars, and rec Purchased a Santt Fe. Joe Lucatra made the entire process seamless and very pleasant. No pressure. I will definitely purchase any future cars, and recommend Joe to friends and family. My daughter also purchased a car with Joe and felt the same way. Finance was quick and easy. More
Other Employees Tagged: Joe Lucatra
November 18, 2019
Good service Robert made the whole car buying experience less stressful. Everyone was pleasant. The waiting area is very comfortable. Lots of great vehicles to Robert made the whole car buying experience less stressful. Everyone was pleasant. The waiting area is very comfortable. Lots of great vehicles to choose from. More
Other Employees Tagged: Robert Castellano
November 18, 2019
Got me into a car Was in a car within 5 hrs. They were very busy so it was basically “what is your credit like and this is what you get”. So there was nothing exception Was in a car within 5 hrs. They were very busy so it was basically “what is your credit like and this is what you get”. So there was nothing exceptional about service. Grateful for car and happy with it, very nice. More
November 18, 2019
Great experience We purchased two vehicles this weekend and the whole experience from start to finish was exceptional. Everyone was super friendly but our salesman Chr We purchased two vehicles this weekend and the whole experience from start to finish was exceptional. Everyone was super friendly but our salesman Chris LaCroix was amazing! I would definitely recommend this dealership to anyone. More
Other Employees Tagged: Chris LaCroix