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James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

5.0
41 Reviews
5.0

41 Reviews

Write a Review

41 Reviews of James Thomas

December 04, 2025

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Employee Rating

James always gets me in quickly and explains things clearly. Spitzer has earned my business. More

by D Ev
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Dec 04, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 04, 2025

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Employee Rating

We were towed in on a Sunday as car shut down on our return to Bucks County. Dealer got us diagnosed and repaired on Monday. James kept us updated, and since we were in a hotel without a car, the valet More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Dec 05, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 05, 2025

Therese responded

Thank you for your great service. Car runs well!

December 03, 2025

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Employee Rating

Great employees and great service! I would definitely recommend Spitzer Toyota to anyone looking for a Toyota! More

by jcorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole, Stephanie Disalvo

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Dec 03, 2025

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 02, 2025

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Employee Rating

Everyone was very nice to me and treated me with respect and kindness. Very helpful! More

by bobbiestander
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Justin Costello, Lacie Suprano

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Dec 02, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 02, 2025

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Employee Rating

Mr James Thomas is truly a professional; Who I trust and have confidence; Is the reasons I take my cars to Spitzer! More

by ciccarepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2025

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Employee Rating

The Dealer Ship is convenient The workers are friendly and cooperative. Theprices reasonable and affordable More

by TMLUCZKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole, Charles Carter

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Dec 01, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

November 25, 2025

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Employee Rating

Fast and transparent! They let you know what is needed and what can waite. I will return! More

by madlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Disalvo, Lacie Suprano

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Nov 25, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2025

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Employee Rating

James was amazing. He was so patience, kind and professional. The service was very timely. More

by Alexisgreen0801
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Nov 23, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2025

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Employee Rating

James is the absolute best! He is welcoming, thorough, and always gives a good sense of how long he anticipates service will take. I look forward to bringing my car in to Spitze More

by Kmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Nov 20, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

November 17, 2025

Dealership Rating
Employee Rating

I was able to get an appointment quickly. My car was completed on time. Service advisor. James Thomas answered all my questions and Spitzer has earned my future business. More

by D Ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

Report | Print
Nov 17, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

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