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James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

5.0
30 Reviews
5.0

30 Reviews

Write a Review

30 Reviews of James Thomas

November 02, 2025

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Employee Rating

Nice clean place. Diana's a very nice person. They do a really nice job More

by GAS918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Nick Pike

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Nov 02, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2025

Dealership Rating
Employee Rating

Came in for new tires and alignment. James was very nice to work with. James was helpful in applying my discounts, will definitely come back for this service. More

by GYPSYLIFE1234
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 31, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2025

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Employee Rating

Very friendly and competent service Done in a short amount of time . Comfortable waiting area . More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Oct 29, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 28, 2025

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Employee Rating

Deanna was my contact person. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. More

by melanie.ackerman.39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Elvis "David" Bole, Matthew Artis, Amber Barone, Nick Pike

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Oct 28, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

October 28, 2025

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Employee Rating

Great communication throughout process. Easy access through chat. All questions were answered promptly which means alot More

by Jrabick191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter, Lacie Suprano

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Oct 28, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2025

Dealership Rating
Employee Rating

Easy to schedule appointment greeted upon arrival keep my updated with video of work being performed clean restroom and very nice person working checkout More

by cruiseprincess218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

October 22, 2025

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Employee Rating

love the communication, love the videos. Always finish when they say they will. James is the best. More

by soslosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 22, 2025

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Employee Rating

Exceeds my expectations, as always. Thank you! Always satisfied with the professional services and friendly personnel. More

by WETZELAGENCY
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 22, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

Oct 22, 2025

WETZELAGENCY responded

Thank you James!

October 22, 2025

Dealership Rating
Employee Rating

Everything was done with perfection. However the tires were rotated after I had called the day before to cancel getting them done. I still had a great experience. Thanks More

by ccschroyer
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 23, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2025

Dealership Rating
Employee Rating

I’m very pleased with the dealership. Everyone was very friendly and attentive. Definitely my best choice!! More

by Staceyd1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

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