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James Sheppard
James Sheppard at Clay Cooley Nissan

James Sheppard

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.3
34 Reviews
4.3

34 Reviews

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34 Reviews of James Sheppard

January 08, 2026

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Employee Rating

I'm So Pleased with the Salesman and finance department. Everything went Smoothly. Thank You All. More

by moreno1962.dm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blane Turner

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Jan 10, 2026

Clay Cooley Nissan responded

Thank you for your kind words! We strive to provide exceptional service from start to finish and we are delighted to hear that our sales team and finance department exceeded your expectations. Your satisfaction is our top priority!

January 07, 2026

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Excellent staff! The wait wasn’t too long and the guy in Finance was awesome. More

by Thomaschris10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Weinberg, Edwin Jones

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Jan 09, 2026

Clay Cooley Nissan responded

Thank you for the kind words! We're so glad our staff provided excellent service and made your wait time minimal. We'll be sure to pass along your praise to our finance team. We look forward to seeing you again soon!

January 02, 2026

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RJ was very courteous and helpful with my my vehicle care and I would recommend him as a 5 star attendant More

by MICHELLE_COLEMAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Clay Cooley Nissan responded

Thank you for taking the time to leave such a kind review! We're glad RJ was able to provide top-notch customer service and we truly appreciate your recommendation. We hope to see you again soon for all your vehicle care needs.

November 28, 2025

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It was a long wait for my car but it was worth waiting for w More

by mariamercado8869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Advisor Katiria Valle

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Nov 30, 2025

Clay Cooley Nissan responded

"Thank you for your patience! We are glad to hear that the wait for your car was worth it. We strive to provide our customers with top-notch service and we appreciate your positive feedback." #CustomerSatisfaction #TopService

November 25, 2025

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I’m very grateful for the help that was provided for me and the knowledge that was spread for my service More

by abe.dueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Clay Cooley Nissan responded

We are thrilled to have been able to assist you and expand your understanding of our services. Thank you for choosing us!

October 24, 2025

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The entire service staff was very professional very courteous very friendly and understanding and helped me to learn more things about the vehicle then when I bought it so shots out to the service team More

by 1dawnmitchell1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

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Oct 27, 2025

Clay Cooley Nissan responded

Thank you for your kind words and for taking the time to recognize our hardworking team! We strive to provide exceptional service and it's always a pleasure to hear when we exceed your expectations. We look forward to continuing to assist you with all your vehicle needs!

September 04, 2025

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Fantastic service from here at Clay Cooley Nissan. not afraid to visit dealer to get needed maintenances More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Floyd McGriff, Charles English Jr., John Osuji, Juan Gonzalez, Pa Jallow, Leonardo Barbosa, Richard Jones, Jordon Benjamin , Bal Suman

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Sep 09, 2025

Clay Cooley Nissan responded

Hello Jake, Thank you for your kind words and for trusting Clay Cooley Nissan with your maintenance needs. We're glad to hear you had a fantastic experience and feel comfortable visiting us for your vehicle's service. Our team is committed to providing excellent service and making every visit a positive one. We appreciate your support and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 28, 2025

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Great customer service. Is was fast oil change and they keep you updated with the process. More

by esie1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd McGriff, Charles English Jr., John Osuji, Juan Gonzalez, Pa Jallow, Leonardo Barbosa, Richard Jones, Jordon Benjamin , Bal Suman

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Jul 30, 2025

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 18, 2025

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Employee Rating

Vanessa Ovalle i had a wonderful experience in meeting. she was the greatest. Had great knowledge of what was needed. Very friendly individual. More

by mzvmtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Clay Cooley Nissan responded

Hello Mzvmtf, Thank you for your kind words, Vanessa. We're delighted to hear you had a wonderful experience meeting with us and that Vanessa provided knowledgeable and friendly service. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas @comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2025

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Employee Rating

Staff were very pleasant , business was very clean. Didn’t feel no pressure.Will tell anyone who want to know about car or truck. More

by MOZELLE_S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mauro Valle

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Jun 15, 2025

Clay Cooley Nissan responded

Hello Mozelle_s, Thank you for your positive feedback! We're glad to hear that you found our staff pleasant, the business clean, and that you felt no pressure during your visit. We appreciate your willingness to recommend us and look forward to serving you or others in the future. Your satisfaction is our priority, and we’re happy we could provide a comfortable experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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