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James Rocha
James Rocha at Audi Riverside

James Rocha

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of James Rocha

April 09, 2025

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Employee Rating

James Rocha provides exceptional customer service, is very respectful and has great follow up skillls. Thank you. More

by nc1chavez
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel, John Scholz , Josh Rambo

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Apr 10, 2025

Audi Riverside responded

We appreciate you for leaving James this stellar review! We are delighted to know that he was very respectful, had great follow up skills and provided you with exceptional service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 22, 2025

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James Rocha in service is great to work with, and very patient, always works with my situy More

by Leticia Goodwin
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Recommend Dealer
Yes
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Mar 24, 2025

Audi Riverside responded

Leticia, We are grateful for you leaving James this wonderful review! We are pleased to know that he was great to work with and very patient as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 26, 2025

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James Rocha my Service Advisor was very courteous and professional. He was very proactive with updates easily able to be contacted regarding the status of my vehicle service needs. Very good dealership i More

by ricslaught
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Ginsberg

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Feb 27, 2025

Audi Riverside responded

Rickey, We appreciate you for leaving James this stellar review! We are delighted to know that he was very courteous, professional, proactive with updates and was easy to contact regarding the status of your vehicle service needs. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 14, 2025

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James Rocha was very helpful and throughout with the process with my car that I was having issues with he is very professional and easy to work with. More

by Leslie B.
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Recommend Dealer
Yes
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Feb 14, 2025

Audi Riverside responded

Leslie, Thank you for leaving James this amazing review! We are happy to know that he was very helpful, very professional and easy to work with. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 04, 2025

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Employee Rating

James Rocha is always so helpful when I have brought my car in for service. He is very professional and very pleasant. More

by soniagough62
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Feb 04, 2025

Audi Riverside responded

Sonia, Providing outstanding service is so important to us here at Audi Riverside and we are glad that James's efforts met your satisfaction! We are thrilled to know that he is always so helpful, very professional and very pleasant. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 03, 2025

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Employee Rating

Five stars to James Rocha who is always present, ready to assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend More

by gautamrs
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 06, 2025

Audi Riverside responded

Thank you for leaving James this positive review! We are happy to know that he was professional, always present and ready to assist with an incredible sense of purpose and integrity. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 03, 2024

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Employee Rating

Stacy Samuel & James Rocha were extremely helpful with the service of our vehicle. Everything was done exactly as we requested and the communication was exceptional. We were very impressed with how clean More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

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Jun 04, 2024

Audi Riverside responded

Wendy, Thank you so much for leaving Stacy and James this fantastic review! We are glad to hear that they took amazing care of you and your automotive needs. We are happy to know that they were extremely helpful and exceptional with their communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 31, 2024

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Employee Rating

James Rocha was very helpful in the service dept. He was very nice and easy to deal with . More

by Traci _moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Audi Riverside responded

Traci, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was very helpful, nice and easy to deal with. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 04, 2024

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James was my service advisor next door at VW when I had my VW Arteon. I ended up trading it in for my S5. I was so relieved when I walked in for my service to see James! I make sure I wait in line for him More

by mcs1030
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

Audi Riverside responded

We are grateful for you leaving James this wonderful review! We are thrilled to hear that James took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he went above and beyond for you and kept you updated on your vehicle every step of the way. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 20, 2024

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Employee Rating

I am always happy with my service. James Rocha does a great job at keeping me updated on what is needed on my vehicle and when I have questions he follows up with the mechanic and gets More

by hursjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2024

Audi Riverside responded

Thank you so much for leaving James this terrific review! We are glad to hear that James took stellar care of you and your automotive needs. We are happy to know that he was very knowledgeable and easy to work with. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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