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James Rice
James Rice at Culver City Mazda
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James Rice

Parts Counter Person

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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7 Reviews
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7 Reviews

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7 Reviews of James Rice

May 10, 2025

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Employee Rating

Professional staff, all of my questions concerning my vehicle were answered. The waiting area is small, but clean and has refreshments while customers wait. More

by vancevanessa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes, Danny Moreno, Richard Tran

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January 23, 2025

Dealership Rating
Employee Rating

Jonathan is amazing! He's always friendly, knowledgeable, and easy to reach whenever I have questions about my car. Even though I bought my car from another dealership, I More

by renabraud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greeters

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Jan 24, 2025

Culver City Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Jonathan has provided you with such great service and that our greeters have added to your positive experience. We truly appreciate your loyalty to our team, and we’re always here for any questions or needs you may have in the future. Looking forward to seeing you again soon!

April 14, 2024

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Employee Rating

Whole process from making service appointment. . to drop off and pick up was very smooth and efficient! Very helpful.. got us an Uber home and back. Very happy with experience at Mazda in Culver More

by jikerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes, Jose Gonzales

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Apr 15, 2024

Culver City Mazda responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. If there's anything more we can do to improve our services, please let us know. We look forward to working with you again.

June 12, 2023

Dealership Rating
Employee Rating

The customer service, attention to detail, friendliness of staff, and efficiency exceeded my expectations. Jonathan was fantastic! More

by CATSALDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes, Tony Tehrani, Roman Camacho, Jose Gonzales , Tracy Castillo

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Jun 13, 2023

Culver City Mazda responded

Thank you for taking the time to rate and review us! We're so glad to know your experience at Culver City Mazda went so seamlessly! We look forward to assisting you again in the future!

May 10, 2023

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Employee Rating

I didn’t get satisfaction with service. Left without anything fixed. Probably only use it for my extended warranty and basic service More

by ALEXANDERANTIPOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 10, 2023

Culver City Mazda responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please know, we've shared this feedback with our team.

December 27, 2022

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Employee Rating

Always very helpful and great costumer service, I will highly recommend to a friend. I love their video feedback of what was done on the car. More

by BRIDGETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes, Jose Gonzales , Steven Ruiz

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Dec 27, 2022

Culver City Mazda responded

All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We are so pleased to hear you appreciated the transparency video and that you would recommend us to friend. Please don't hesitate to reach out if you have any questions!

May 07, 2022

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Employee Rating

Steve was all over my repair. He kept me updated and informed. Nice car wash as well. More

by SPIRONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes , Steven Ruiz

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May 09, 2022

Culver City Mazda responded

We appreciate so much that you took the time to leave us such a fantastic rating and review! Our team is always doing their best to keep our customers informed and updated about their services and we are very happy to hear that you are pleased with your service. We will be letting Steve know that you were pleased with the service they provided you.

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