James Reeder
James Reeder at Claremont Toyota
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James Reeder

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of James Reeder

June 26, 2024

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Employee Rating

Hola,con mis humildes palabras,quiero decir y agradecer a todo el equipo d CLAREMONT TOYOTA ,a Ricky ,al señor Alfonso ,a Orlando ,David granados,ala señorita Amanda y a su supervisora y a todo su equipo d s More

by MONSERRATMONKA
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2024

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Expensive services, expensive brake work, parts are expensive too. Appointments are easy to get, service advisor are good . More

by PGRAYCAT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

June 25, 2024

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I’m grateful for the way I was welcomed to this appointment. And I would like to commend the representative that received my car. She was polite and very nice to attend and answered my questions. More

by TIOORLANDO024
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Recommend Dealer
Yes

June 25, 2024

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The dealer was very informative and helpful. They explained all that was going to be done and they expedited the service. More

by RIMINI1998
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Recommend Dealer
Yes

June 23, 2024

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Claremont Toyota is very good car dealer love you guys doing a good job specially Jacob fixed my 4Runner tire thanks More

by VIRGILTOLOGY
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Jun 25, 2024

Claremont Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at Claremont Toyota. We will be sure to pass along your compliments to Jacob for his exceptional service in fixing your 4Runner tire. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2024

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Always helpful and does the right thing for the customer. I’ve been here many times to service my car and as long as you have an appointment everything typically goes as planned. More

by Della27
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Jun 25, 2024

Claremont Toyota responded

Thank you for your kind words! We strive to provide excellent service to all our customers and we're glad to hear that you've had positive experiences with us. We appreciate your loyalty and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2024

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They checked the recall for my Tacoma and performed my Toyota Care services in a timely manner. More

by ENGLISHKIERNAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Jun 25, 2024

Claremont Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we could assist with your Tacoma's recall and Toyota Care services efficiently. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2024

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Employee Rating

After waiting 30 minutes for my long-term service adviser, Ms. Candace take care of my required service. More

by HFARZAD
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Jun 25, 2024

Claremont Toyota responded

Thank you for sharing your feedback about your experience with Candace and our team. We're glad to hear that you received the service you needed. We appreciate your patience and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2024

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Employee Rating

Brought my car for oil change but the tech did not know how to put back the skid plate and just left the bolt hanging and on top of that I notice my fluid was not top off. Service rep offer me a hardware More

by HHUA750
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tony Sanchez

Jun 24, 2024

Claremont Toyota responded

We're disappointed to read you were inconvenienced like this and your fluids were still not topped off. It's important we provide quality and accurate service the first time, which is why we'd like the opportunity to speak with you about this further. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

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Employee Rating

Great attentive service - quick,knowledgeable- ordered Lyft quickly- car ready sooner than expected- quick check out More

by SV2496
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Jun 18, 2024

Claremont Toyota responded

Hi SV2496, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. It's always our goal to provide quick and knowledgeable assistance to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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