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James Reed
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19 Reviews
Dealership Experience
7 yrs, 10 mos
Industry Experience
16 yrs, 3 mos
Employee Video
19 Reviews of James Reed
February 06, 2021
Toyota Of Knoxville is the best, the staff is the best, they took great care of me, service, finance, the salesmen went above and beyond of what I needed for answering any and all my questions, I will cont they took great care of me, service, finance, the salesmen went above and beyond of what I needed for answering any and all my questions, I will continue my business with this dealership. More
by Rbuttram64
Other Employees Tagged: Ryan Hawkins
October 15, 2020
I have been a customer of Toyota Knoxville for many years. The first time I had my car serviced there I was impressed by the cleanliness. You could literally “eat off the floor”! The service has alway years. The first time I had my car serviced there I was impressed by the cleanliness. You could literally “eat off the floor”! The service has always been great and your reps are friendly and professional. It is worth the drive from Crossville! More
by lindachiar
September 29, 2020
James made the whole experience simple and pleasant. After jumping my vehicle in order to drop it off at Toyota Service, James had my vehicle up/going again in no time with a new auxiliary battery. Ap After jumping my vehicle in order to drop it off at Toyota Service, James had my vehicle up/going again in no time with a new auxiliary battery. Appreciate his Outstanding Customer Service--thank you! More
by Sara
December 13, 2019
Excellent Very fast service. Exceptional and friendly staff. Was very pleased with my overall experience. I had my oil and oil filter changed and had my tires r Very fast service. Exceptional and friendly staff. Was very pleased with my overall experience. I had my oil and oil filter changed and had my tires rotated. More
by aaduncan
June 16, 2019
Toyota Knoxville is the best Toyota Knoxville’s service department is very professional, honest, and reasonably priced! I will continue use them until I just wear the vehicle out! Toyota Knoxville’s service department is very professional, honest, and reasonably priced! I will continue use them until I just wear the vehicle out! I have always gotten straight advice from every service manager. More
by Neely Tonos
Other Employees Tagged: Jon Mertz, Erick Fiorentino
May 19, 2019
Stepping up to the plate! My Tundra was serviced very quickly. Then...I had to wait around because my service rep was busy crawling under a nearby vehicle. This was reminisce My Tundra was serviced very quickly. Then...I had to wait around because my service rep was busy crawling under a nearby vehicle. This was reminiscent of a previous experience when I had to wait more than 30 minutes because my rep was tied up in a meeting with the Service Manager. This time, however, another service rep (Should have gotten his name.) stepped up and asked why I was waiting. I mentioned my rep under the car and this rep immediately retrieved my paper work getting me on my way forthwith!!! Good show!!! More
by JJ
Other Employees Tagged: Quinton Chittum , Reed was the guy under the car. Chittum was the guy who stepped up to the plate!!
July 21, 2018
Best service department ever The service department at Toyota Knoxville is what keeps us coming back, along with the staff people who are always friendly and helpful. Also, I just The service department at Toyota Knoxville is what keeps us coming back, along with the staff people who are always friendly and helpful. Also, I just love my Toyota Camry! More
by May
June 05, 2018
Very dependable We have had our Prius since 2006. The service has always been out standing. We have never experienced the staff trying to sell us something we didn't We have had our Prius since 2006. The service has always been out standing. We have never experienced the staff trying to sell us something we didn't need. More
by Carol623
Other Employees Tagged: Matt Goss , Chris Palumbo
May 18, 2018
Great place to shop & have car serviced I’ve been using Toyota Knoxville for a number of years. I’ve purchased several vehicles, had all my Toyota’s serviced, and ever had work done by thei I’ve been using Toyota Knoxville for a number of years. I’ve purchased several vehicles, had all my Toyota’s serviced, and ever had work done by their body shop. Everyone has always been very good to deal with. They act like they want my business, explain repair options well, and have always been fair to deal with when purchasing vehicles. I will continue to give them my business. More
by Tomxyz
March 30, 2018
Great job!! Always exceptional service! Great customer service. Appointment scheduling excellent! Toyota vehicles are the best and have always been above exceptio Always exceptional service! Great customer service. Appointment scheduling excellent! Toyota vehicles are the best and have always been above exceptional. This in,my third Toyota. More
by Sheila
Other Employees Tagged: Eric Abbott
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