James Porter

Bought an L-Certified SUV. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. More

by blumerz Verified Customer Verified Customer

Report | Print

Purchase was good. Post support was terrible. Dealership did not disclose KNOWN issue with vehicle and has not offered an acceptable resolution. Communication has been Post support was terrible. Dealership did not disclose KNOWN issue with vehicle and has not offered an acceptable resolution. Communication has been bad/absent. Issue went up to General Manager without resolution. Dealership could have easily and inexpensively fixed the issue, but GM would rather save a nickel than have a life-long customer. Very disappointed in what started out as a great experience. More

Report | Print

Came in to have airbag replaced due to recall and ended up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers More

Report | Print

I had researched in advance the make/model/color/year of I had researched in advance the make/model/color/year of the car I was wanting. We found it at Santa Barbara Lexus in excellent condition. I was ve I had researched in advance the make/model/color/year of the car I was wanting. We found it at Santa Barbara Lexus in excellent condition. I was very pleased with both Eitan's and James' sales service and drove the car home that day. More

Report | Print

This is my third vehicle from this Dealership. Mike Courville, favorite of all favorites, has found me exactly what I wanted and has always assisted me in a warm and professional manner. He has been th Courville, favorite of all favorites, has found me exactly what I wanted and has always assisted me in a warm and professional manner. He has been there a long time and is really an excellent Salesperson! Jim Porter was also there when I got my last Lexus and remembered me, such a good feeling to have people remember customers. More

Report | Print

Very personable as well as knowledgeable. Staff. I Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I woul Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I would send my friends. More

Report | Print

Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and professional . More

Report | Print

DCH Lexus of Santa Barbara staff: From the time I step foot onto the property, I am always greeted with a ray of smiles, from every department I pass through. I am extremely satisfied From the time I step foot onto the property, I am always greeted with a ray of smiles, from every department I pass through. I am extremely satisfied every time I come and everyone makes me feel like I'm right at home. I have been doing business with them for 6plus years, and have always recommended family and friends here due to great experiences, and overall efficient communication. I am grateful to this wonderful team, who always take their time to help achieve higher standards each visit. Thank you all for an amazing car buying experience, I'm very proud to be apart of the Lexus Family. I look forward to continuous visits!! More

Report | Print

Purchase of used 2008 400H I found the listing on Carfax.com and email dealership to inquire about photo's and condition. I received email from Robin and she went ahead and took I found the listing on Carfax.com and email dealership to inquire about photo's and condition. I received email from Robin and she went ahead and took photos overnight of the recent trade in. We arrange a meeting and test drive. The vehicle was what I wanted and pricing was in my budget. Everything went so smooth - no pressure sale and financing. Love the experience and the SUV! I look forward to starting my venture with your service department. More

Report | Print

Service Excellent service! Glauco Pergolizzi immediately put us at ease. Very friendly and very knowledgeable about the Lexus we purchase. Will share our expe Excellent service! Glauco Pergolizzi immediately put us at ease. Very friendly and very knowledgeable about the Lexus we purchase. Will share our experience with family and friends! Isaiah Figuerora and James Porter very good service! More

Report | Print