James Paolo
James Paolo at Boucher Chevrolet of Waukesha

James Paolo

Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of James Paolo

February 11, 2026

Dealership Rating
Employee Rating

Someone bought the vehicle for me. Did what was necessary to make a sale. Thank you More

by Samiam19733069
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Feb 11, 2026

Boucher Chevrolet of Waukesha responded

Thank you for letting us assist with your Chevrolet purchase. We’re pleased you found the process straightforward and efficient. Enjoy your new ride and we hope to serve you again. Jim Paolo General Sales Manager 262-549-1000

February 08, 2026

Dealership Rating
Employee Rating

Diane was fantastic and had us coming back to Boucher after other dealership experiences. There just aren't many like her anymore. The rest of the team was also great and easy to deal with. More

by RY.SHEPHERD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Tompkins, Jim Paolo

Feb 08, 2026

Boucher Chevrolet of Waukesha responded

It’s wonderful to hear that Diane and the rest of the team delivered such a positive experience and brought you back for your new Chevrolet 2500. Thank you for choosing us again, and we hope you enjoy every mile in your new truck.

January 31, 2026

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ Taking delivery of my Corvette Z06 from Boucher Chevrolet was an exceptional experience from start to finish. This is a high-end, special car, and the process matched it perfectly. Tori was outsta More

by CHRIS@GOEMANSRAPIDMART.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Paolo, Tori Tomlin

Jan 31, 2026

Boucher Chevrolet of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jim Paolo General Sales Manager 262-549-1000

January 29, 2026

Dealership Rating
Employee Rating

Very helpful, easy to deal with professional and very knowledgeable . I would recommend Boucher Chevrolet More

by W9LR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mcinerney, Jim Paolo

Jan 29, 2026

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

January 03, 2026

Dealership Rating
Employee Rating

Took care of my issues. Good communication and customer care. The dealership was clean and comfortable. More

by Tim
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Jan 03, 2026

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

Jan 03, 2026

Tim responded

Thanks

December 11, 2025

Dealership Rating
Employee Rating

James did a good job. Kept me informed as the status of my oil change and tire rotation. More

by Don’s car
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Paolo

Dec 11, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

November 11, 2025

Dealership Rating
Employee Rating

We had an excellent experience at this dealer. One of the best car purchase experiences we have had. Matt was great and most helpful. Boucher should be happy to have him as an employee. He is an e More

by THEISTAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Maurer, Jim Paolo

Nov 11, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Jim Paolo General Sales Manager 262-549-1000

November 09, 2025

Dealership Rating
Employee Rating

Kyle and Tori were very professional and terrific to work with in trading our corvette and purchasing another. This was done from approximately 9 hours away. Knowledgeable and kepted us informed along the w More

by Rustyjpg
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lind , Tori

Nov 09, 2025

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 31, 2025

Dealership Rating
Employee Rating

Very disappointed they chose to charge $168 to change a fuse. Very definitely could have considered it part of the "Bumper to Bumper" warranty. Seems like not a good PR move to me. Too many othe GM dealers More

by Jeff K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Boucher Chevrolet of Waukesha responded

Jeff, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Joe Obernberger Service Manager 262-549-1000

Nov 09, 2025

Jeff K. responded

I don’t know if you passed my explanation and response on to Boucher Chevrolet, but I have not heard anything from them. They have my phone number in their customer profile.

October 17, 2025

Dealership Rating
Employee Rating

Great place for automobule repair, maintenance, and buy a new car. One Two Three For More

by dgog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Wozny, Tyler Wozny, Sam McCloud, Tyler Zimmerman , Daniel Hansen, Hadi Hemmet

Oct 17, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

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