James Paolo
James Paolo at Boucher Chevrolet of Waukesha
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James Paolo

Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.6
29 Reviews
4.6

29 Reviews

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29 Reviews of James Paolo

April 03, 2025

Dealership Rating
Employee Rating

We were visiting our daughter in MKE when our truck broke down. Boucher Chevy helped us get the part we needed and facilitated reuniting us with our vehicle. More

by amyewalton07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Obernberger Service Manager 262-549-1000

April 02, 2025

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Employee Rating

My repair didn’t take long, I had a coffee and a snack while watching tv so all that helped me pass the time quickly. They came and went through what they all did, gave me recommendations on a couple thin More

by SHILOS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wozny, Nate Melk

Apr 02, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

March 26, 2025

Dealership Rating
Employee Rating

Gas and easy and very informative Explain to me how the car works clean environment More

by NEW CAR
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Mar 26, 2025

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

March 13, 2025

Dealership Rating
Employee Rating

Everyone was very friendly. James was on point and very helpful. The experience was very good overall More

by DON89
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Boucher Chevrolet of Waukesha responded

Don, Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

March 06, 2025

Dealership Rating
Employee Rating

James provided great customer service. Very happy with the service department. Very thorough with the multi point inspection. More

by KSTREUBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. James and our team appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 28, 2025

Dealership Rating
Employee Rating

I worked with Diane and she was very helpful. And very responsive Diane was excellent More

by Mommies3angels2003
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Mar 03, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Diane was able to help, and we hope to see you again! Jim Paolo General Sales Manager 262-549-1000

February 27, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. Jim Paolo always goes above and beyond. I am a very satisfied customer More

by DORIHENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Allard, Jim Paolo

Feb 28, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your review and kind words for Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

February 21, 2025

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Employee Rating

I received great services and help as well as in Transpertation James was able to communicate to me everything that was needed as far as repair & transpertation More

by Gigilott88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 19, 2025

Dealership Rating
Employee Rating

Poor service ,can't fix a new 2024 equinox ev. Blames the customer for their poor service. Going to a different dealership tomorrow More

by gpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

February 13, 2025

Dealership Rating
Employee Rating

James kept me posted with repairs and his fight with my warranty repair protection company that I purchased through my credit union. It took over a week for approval from the warranty company before repai More

by jpsquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for James and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

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