James Osborn
James Osborn at Shottenkirk Chrysler Dodge Jeep Ram Granbury
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James Osborn

Sales Professional

Shottenkirk Chrysler Dodge Jeep Ram Granbury

4970 E US Hwy 377
Granbury, TX 76049

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4.8
40 Reviews

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.8

40 Reviews

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40 Reviews of James Osborn

October 13, 2024

Dealership Rating
Employee Rating

xxxx service Won’t ever do business there again The employees suck Won’t ever recommend coming here More

by gomezsteven922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Steven, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

September 14, 2024

Dealership Rating
Employee Rating

James Osborn was great! Would recommend anyone to come and see him. Been coming back for 5 years. More

by RonnieStephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Ronnie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2024

Dealership Rating
Employee Rating

James Osborn was a great help. He answered all of our questions we had. Put us in our dream vehicle. Will be coming back to see him again! More

by mattie07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Mattie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

May 10, 2024

Dealership Rating
Employee Rating

Had a great experience they had most of the paper work ready once I had arrived More

by JACOBBRYAN03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Temo

May 13, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

JACOB, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

May 09, 2024

Dealership Rating
Employee Rating

James was great and Gary is a good communicator. I emailed Noelee for copy’s of my dealership warranty for door dings and my certified extended warranty. I drove down from Sherman, Tx to purchase More

by RANDY.STEVENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noelee Garcia

May 10, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

RANDY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

May 01, 2024

Dealership Rating
Employee Rating

James and the service crew always take real good care of me and my vehicle More

by GORDON10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Coleman

May 02, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 21, 2024

Dealership Rating
Employee Rating

James Osborn was amazing to work with, patience and professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. More

by IANMCKENZIEREALTOR
Recommend Dealer
Yes

Other Employees Tagged: Kyle Porter

Apr 22, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

April 03, 2024

Dealership Rating
Employee Rating

They , particularly Mr Osborne, helped immensely in a difficult process. Their delivery process was great. Thank you all very much . More

by DAN.G.KERNAGHAN
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christina Espinoza , Messi Morales, Kirk Wood

Apr 04, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

January 23, 2024

Dealership Rating
Employee Rating

Awesome service every time everyone up there is always so nice and so great to work with More

by AMANDA_MANUEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Espinoza, Kyle Porter, Noelee Garcia , Chris Bayless, Meagan Danley, Pete Gutierrez IV, Messi Morales, Schuyler Runyan, Bryton Sargent

Jan 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

AMANDA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

January 19, 2024

Dealership Rating
Employee Rating

Smooth easy purchase. James was a great salesman and made the experience easy and hassle free! Michael also took great care of me and my purchase of a land rover discovery More

by GREEK_NITSA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

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