Jamie was great to work with on my deal!
He was knowledgeable, helpful, and worked very hard to find the right vehicle for me. Arriving on the lot for the first time close to end of the wo
He was knowledgeable, helpful, and worked very hard to find the right vehicle for me. Arriving on the lot for the first time close to end of the work day, Jamie was very friendly, patient, and gave us time to look at cars and answered many questions. Afterwards, he found the car I wanted and was attentive in negotiating a deal that I felt was a fair price. By far, the most positive car buying experience of my life.
James understood that I wanted to sign and go. He was not pushy about adding service packages that I did not want to purchase. I really appreciated it!
Terrific experience overall!!! I love my new truck!
More
by kight
Verified Customer
Verified Customer
Other Employees Tagged:
James Kirk
Aug 27, 2025 -
Mountaineer Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
The dealership was very clean and the employees were very
friendly and knowledgeable and they went above and beyond to help me get into a brand new 2025 Honda Ridgeline TrailSport.
friendly and knowledgeable and they went above and beyond to help me get into a brand new 2025 Honda Ridgeline TrailSport.
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by crazybullrider79
Verified Customer
Verified Customer
Aug 27, 2025 -
Mountaineer Honda responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
The Honda Odyssey sells itself.
However, how I feel I am being treated in the deal making process weighs heavily on my decision to follow through. I felt James Markley and Seth Chew
However, how I feel I am being treated in the deal making process weighs heavily on my decision to follow through. I felt James Markley and Seth Chewning treated me in a professional and fair manner throughout the entire process making it smooth and pain-free. I would absolutely recommend them to a friend and seek them out on future purchases.
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by wvpe18463
Verified Customer
Verified Customer
Aug 21, 2025 -
Mountaineer Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mountaineer Honda are glad to have you as a customer.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Went in to get my car inspected and ending up trading
vehicles. They were wonderful to work with.
vehicles. They were wonderful to work with.
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by SKD
Verified Customer
Verified Customer
Aug 07, 2025 -
Mountaineer Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
The buying process took more time than I feel that it
should have. Also, I was sold a vehicle with NO owners manual and there were sale papers in the glovebox from the original owner. Obviously, they did
should have. Also, I was sold a vehicle with NO owners manual and there were sale papers in the glovebox from the original owner. Obviously, they didn’t check the glovebox. I don’t feel like I should have to pay for an original owners manual. I was told that I could download a pdf. This is not what I want.
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by jeffranhart
Jul 23, 2025 -
Mountaineer Honda responded
Thank you for providing this feedback, Jeff, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Great experience.
Staff very helpful. They got me the vehicle that I wanted and very quickly. Service department is great to work with.
Staff very helpful. They got me the vehicle that I wanted and very quickly. Service department is great to work with.
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by clm45p27s
Verified Customer
Verified Customer
Jul 06, 2025 -
Mountaineer Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Everyone was so helpful and friendly.
I didn’t feel pushed. Jamie gave me choices and had great communication with me.
James was so helpful talking to the bank and very quick getting th
I didn’t feel pushed. Jamie gave me choices and had great communication with me.
James was so helpful talking to the bank and very quick getting the paperwork complete.
Thank you guys, l’ll send everyone I know there!
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by tinamatheny
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Drake, James Kirk
Jul 03, 2025 -
Mountaineer Honda responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
The buying process from start to finish was wonderful!
Everyone was so nice, helpful, and very efficient!
Everyone was so nice, helpful, and very efficient!
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by janaowens818
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Drake
Jun 25, 2025 -
Mountaineer Honda responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Mountaineer Honda’s staff was extremely helpful in
purchasing our new Honda CRV. This makes the 5th CRV that my wife and have purchased.
purchasing our new Honda CRV. This makes the 5th CRV that my wife and have purchased.
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by mdelligatti
Verified Customer
Verified Customer
Other Employees Tagged:
James Kirk
May 27, 2025 -
Mountaineer Honda responded
Thank you so much for choosing Mountaineer Honda! Please let us know if we can be of any more assistance.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
It truly was a pleasure buying from Mountaineer Honda.
From the sales people all the way through the finance department we felt no pressure to buy and everything was moved along quickly. We returned a few
From the sales people all the way through the finance department we felt no pressure to buy and everything was moved along quickly. We returned a few days later to have accessories added and experienced the same friendly and prompt service. It was truly the best experience buying a car I have ever had.
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by dkstrawn60
Verified Customer
Verified Customer
May 22, 2025 -
Mountaineer Honda responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com