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James Marino
Refer Me
30 Reviews
Jim has worked at Don's Ford for 31 years as a Sales Consultant. He is married with three children.
Read moreDealership Experience
38 yrs, 2 mos
Industry Experience
38 yrs, 2 mos
Specialties & Trainings
Level 3 emplyee excellence achiever with Ford for 8 consecutive years
30 Reviews
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30 Reviews of James Marino
April 14, 2025
In the past year I have bought 2 vehicles and 3 service contracts from Don’s. My previous loyalty and confidence in Don’s is gone. I hope Don’s disregard for customer safety doesn’t or hasn’t gotten anyb contracts from Don’s. My previous loyalty and confidence in Don’s is gone. I hope Don’s disregard for customer safety doesn’t or hasn’t gotten anybody hurt or killed The rear brakes were totally dysfunctional on the van Don’s sold us. Good brakes should be a given on a purchase with any vehicle Don’s sells and inspects, even without the $5,000 service contract they sold me. Don’s sold us a van with only front brakes that were operational. We had driven less than 4,000 miles and owned it less than 2 months and asked Don’s service to check the metal to metal sound the brakes in the back were making. The service department refused saying they weren’t going to make the van new. So we had the work done elsewhere. 4 lug nuts for the rear wheels had to be air chiseled out because they were frozen. Don’s could not have removed the rear wheels to inspect the brakes before selling us the vehicle. Thank goodness we weren’t trying to change a flat tire on the side of a busy highway in bad weather when we learned some of the lug nuts were frozen on and would have to be air chiseled off. We found out about the frozen lug nuts when we were working on the dysfunctional rear brakes and barely functioning and worn front brakes. Both rear rotors(worn down to the metal), all the brake pads, and the rear calipers were replaced but not at Don’s. Calipers covered under the $5,000 Don’s sold me and then didn’t honor. Like the bad brakes bad ball joints and the bad rack pinion steering were replaced at another garage since Don’s didn’t honor the service contract they sold me. There’s more but these are the items that involve customer safety. I hope Don’s starts to at least do safety inspections on their vehicles. More
by MATTGROSS
Verified CustomerOther Employees Tagged: Mike Cardello, Scott Risucci, Andrew Street, Matt Potasiewicz, Billy Melendez, Chris Vella, John Mazza, Jo Marie Ferrucci
April 04, 2025
Jim Marino is fantastic bought my last three vehicles from him, between jim, Allen ,and Andrew, I couldn’t ask for a better sales team to get me the truck that I wanted at the price that I could afford p from him, between jim, Allen ,and Andrew, I couldn’t ask for a better sales team to get me the truck that I wanted at the price that I could afford pay Service department has always been great. Told me everything that I needed and left it up to me if I wanted it or not. thanks, Don Ford More
by AMMEDIA3
Other Employees Tagged: Andrew Street
February 23, 2025
Very helpful in the buying and transferring of my vehicle to Dallas, Tx. And Nice to Dallas, Tx. And Nice More
by timika.sims
Other Employees Tagged: Mike Cardello, Scott Risucci, Andrew Street, Matt Potasiewicz, Billy Melendez, Chris Vella, John Mazza, Jo Marie Ferrucci, Allen Hutchings
January 28, 2025
All the advisor are great! ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient More
by VINCENTGONZALEZ
Other Employees Tagged: Scott Risucci, Andrew Street, Billy Melendez, Chris Vella, John Mazza, Bill Taylor, John Carhart, Allen Hutchings , MATTHEW HEARN
January 17, 2025
I bought my car in July 2024 and I'm still waiting for them to fix side mirrors as promised and fix TPMS light that came on with in 10 mins of sale! I understand part had to be ordered but really? I live them to fix side mirrors as promised and fix TPMS light that came on with in 10 mins of sale! I understand part had to be ordered but really? I live about 50 miles away from dealership so not like i could stop in and keep bugging them!! If I had to do over it wouldn't of bought my used 12k car from them! More
by NYCOUNTRYGIRL34606
January 16, 2025
Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. systems. Jim is a real pro making the entire process enjoyable. More
by ASE1
Other Employees Tagged: Andrew Street, Billy Melendez, John Mazza, Bill Taylor, Allen Hutchings
December 16, 2024
Jim Marino is a great salesmen. I and my family have purchased numerous vehicles from Jim over the years. He is always a pleasure to work with, no pressure and honest. I and my family have purchased numerous vehicles from Jim over the years. He is always a pleasure to work with, no pressure and honest. More
by CMANNINO
Other Employees Tagged: Andrew Street
November 30, 2024
Satisfied satisfied satisfied satisfied very happy with the service everyone was very nice and helpful the service everyone was very nice and helpful More
by DMEWYMAN
Other Employees Tagged: Mike Cardello, Scott Risucci, Andrew Street, Matt Potasiewicz, Billy Melendez, Chris Vella, John Mazza, Jo Marie Ferrucci, Allen Hutchings
November 15, 2024
Great experience from the moment I pulled in. The service writer was very friendly and went over the current maintenance requirements. Despite being short staffed I was still out within 3 hours The service writer was very friendly and went over the current maintenance requirements. Despite being short staffed I was still out within 3 hours, all for a full diesel service which is still not too bad of a turn round time. More
by SRWHITE0
Other Employees Tagged: John Mazza
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