James Mangano

This is the second time I lease a vehicle there. Great, professional team. Everyone is ready to help you to get the best deal possible. Highly recommended. professional team. Everyone is ready to help you to get the best deal possible. Highly recommended. More

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Couldn’t be better! My experience with Lexus of West Kendall was incomparable. The customer service was amazing and thorough. I had the pleasure of working with Ronaldo M My experience with Lexus of West Kendall was incomparable. The customer service was amazing and thorough. I had the pleasure of working with Ronaldo Miron. He was attentive and went above and beyond to accommodate me. Jim Mangano was a tremendous help through my entire process. I had such a pleasure working with every single person I encountered here and am so thankful for everyone’s help. More

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Truly amazing experience I received the best hospitality at Lexus of West Kendall. Truly unlike no other. From the moment I walked in until I drove off the lot with my new car I received the best hospitality at Lexus of West Kendall. Truly unlike no other. From the moment I walked in until I drove off the lot with my new car I would recommend Ron and Jim to anyone looking for a new car. More

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TERRIBLER Customer/Overall Service Alex Alvarez, the service manager was nothing but terrible! We spoke about a concern I had at the dealership and he expressed nothing but a rude manne Alex Alvarez, the service manager was nothing but terrible! We spoke about a concern I had at the dealership and he expressed nothing but a rude manner and ignorance. I spoke with Lexus customer service because I was unable to get someone from this dealership to speak to me about my horrendous experience I had at this dealership. I heard back from the customer service rep after 3 weeks of the dealership neglecting to reach out to me and I was made aware that the general manager James Mangano told them they will not be reaching out to me as they did not see a reason to hear my concerns and that they considered my "matter" to be closed once I left the dealership that day. If you want endless disappointment and slow terrible service then this place is for you! I will never step foot into this dealership again as they are by far the worst Lexus dealership I have ever been too. I rather drive over an hour to get my car serviced before I ever go to them again. It is sad that I have owned two Lexus car, being my most recent is a 2019 and this is the "luxury" satisfaction I receive. Seems to me like Lexus in general provides false advertisement as not even the corporate office can handle this matter since all dealerships are privately owned. Extremely upset and disappointed with this dealership and the company as a whole. TERRIBLE SERVICE! NEVER GO TO THIS DEALERSHIP UNLESS YOU WANT TO WAIT HOURS. More

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Excellent experience A very easy process from start to finish. No hostel. We highly recommend this dealership, very professional and helpful staff. A very well run organiz A very easy process from start to finish. No hostel. We highly recommend this dealership, very professional and helpful staff. A very well run organization. More

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Satisfied Customer have been doing business with Eddie Abdool at this dealership for several years, no hassle or back and forth. Fantastic experience as always..will alw have been doing business with Eddie Abdool at this dealership for several years, no hassle or back and forth. Fantastic experience as always..will always recommend to all my friends and family. More

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Very satisfied customer . Modesto E I have been leasing with Eddie Abdool for several years. He is very professional and gets me the best deal with no hassle. I always recommend him to a I have been leasing with Eddie Abdool for several years. He is very professional and gets me the best deal with no hassle. I always recommend him to all my friends and family. More

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When you went just to look . So I was recently in a bad car accident which left me without a car. What made the task of replacing my car even more difficult is that I had no idea So I was recently in a bad car accident which left me without a car. What made the task of replacing my car even more difficult is that I had no idea what I wanted. We ventured out just to look so I could get an idea for my new car. The team here made you feel welcome and were very knowledgeable of different options that could be made available to you. Their customer service is top notch and they all seemed to genuinely enjoy their jobs and their team. Thanks for my new car guys! More

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Great Mr Melo, Mrs Lora great person and helped a lot. Great attitude to help and great manners and they are A+. Thank you very much Mr Melo, Mrs Lora great person and helped a lot. Great attitude to help and great manners and they are A+. Thank you very much More

by ROSABARRETO Verified Customer Verified Customer

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Great Experience West Kendall Lexus provided excellent service in every phase of the purchase. Everyone was very helpful and gracious and super friendly. I couldn’t West Kendall Lexus provided excellent service in every phase of the purchase. Everyone was very helpful and gracious and super friendly. I couldn’t have been more satisfied. More

by PETER Verified Customer Verified Customer

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