James Majors | Page 2

Bob was great, prompt and straight forward. A A A A A A A A A A A A A A A A More

by IPPY22 Verified Customer Verified Customer

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We have purchased two new Toyota Siennas from George Hernandez, a new 2017 Limited at the old Larry Miller Toyota and a new 2026 Platinum at the new Corwin Toyota. George is an excellent salesman. Very Hernandez, a new 2017 Limited at the old Larry Miller Toyota and a new 2026 Platinum at the new Corwin Toyota. George is an excellent salesman. Very courteous with outstanding product knowledge and demonstration skills. We sure hope you'll be there for us when we're ready to buy again in the future, George! Thank you sir for being available to answer every question we had leading up to our purchases and for sending us off with confidence. If anyone is looking for a salesman who feels more like a friend who knows his product, George is your man. Five stars! Corwin Toyota is an exciting and busy place to buy a new vehicle. Excellent atmosphere and the entire staff was also friendly, super knowledgeable and available to answer questions specific to their expertise or help us find our way around. We loved the spacious vehicle presentation area where our new vehicle was presented to us in a bright, clean, climate controlled bay. It just doesn't get any better. More

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Bait and switch. My wife and I were looking at a year-old 4Runner that had a window sticker indicating a price of $73,093. When we talked to a sales person we discove My wife and I were looking at a year-old 4Runner that had a window sticker indicating a price of $73,093. When we talked to a sales person we discovered that the advertised price for the vehicle was only $60,078. We were surprised by this apparent steep discount and asked for verification of the price. The sales person checked with multiple superiors who assured her that the true Corwin Price for the vehicle was $60,078. Next we checked on trade-in value for our existing vehicle. The sales person was surprised that it was in such excellent shape and was sure that we would be offered a fair price ($29,000) for the trade in which Justice confirmed after a cursory inspection. After originally agreeing that it was in great shape, Justice Padilla conducted his "expert evaluation" and concluded that it was in "Good" condition which is defined by Kelley Blue Book as indicating that it, "Has repairable cosmetic defects and mechanical problems." Justice low-balled the trade-in value ($25,000). When called on his evaluation, Justice said that he bases his assessment on mileage and Very Good or Excellent only apply to vehicles with under 500 miles on them. To add injury to insult, Justice gave a price that was $1,690 higher than the sticker price and added in an extra $3,000 in false tax (intentionally put in the wrong tax rate). When we flatly rejected the bait-and-switch he came back with a revised offer that used the correct tax rate and took a bit off, but was still over $10,000 above the advertised and confirmed price. James Majors stood behind this bait-and-switch tactic and pretended that this was an inadvertent error despite an employee admitting that the price discrepancy between sticker and advertised price had been previously reported but no effort was made to change the advertised price. After we left the dealership they "fixed" the web page to show a price that was close to the sticker price. More

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Great experience with everyone involved in the purchase and add on items. Will definitely use Corwin again. and add on items. Will definitely use Corwin again. More

by MRKSALTON Verified Customer Verified Customer

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Did not buy from James. Bought it from Jaida Roberts. She is a 10. She is outstanding Bought it from Jaida Roberts. She is a 10. She is outstanding More

by WALKOTTE Verified Customer Verified Customer

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They did a great job finding me the best financing and getting me in and out quickly. getting me in and out quickly. More

by SUMMERS_MR Verified Customer Verified Customer

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Great customer service with a great staff. Gets the job done quickly and efficiently. Nothing to say bad Gets the job done quickly and efficiently. Nothing to say bad More

by NATVESS1 Verified Customer Verified Customer

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Jaida was great to work with and we love our new Highlander Hybrid Limited AWD. Highlander Hybrid Limited AWD. More

by JULIEGLOVER928 Verified Customer Verified Customer

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Great team, knowledgeable, caring, excellent service, great cars. I am a single mom and we had a need for a reliable car and they made sure it was what we needed and for the right price. We are thankful great cars. I am a single mom and we had a need for a reliable car and they made sure it was what we needed and for the right price. We are thankful for this dealership! More

by MGJOB23 Verified Customer Verified Customer

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Great experience buying my car. Everyone was quite accommodating throughout. The salesman could have been more knowledgeable about the operational details of the vehicle but other Everyone was quite accommodating throughout. The salesman could have been more knowledgeable about the operational details of the vehicle but otherwise the experience was great. More

by MBENKATES Verified Customer Verified Customer

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